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3.9 out of 5 Customer Rating
Sunbeam® Neck Renue® Heat Wrap is rated 3.9 out of 5 by 119.
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Out of Stock

Neck Renue® Heat Wrap

3.9 out of 5 Customer Rating
Sunbeam® Neck Renue® Heat Wrap is rated 3.9 out of 5 by 119.
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Final Sale: may not be returned or exchanged
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Product Details

Description
This Sunbeam® Neck Renue® Heat Wrap delivers soothing heat therapy for common muscle pain in the back of the head, entire neck and shoulders. The 22 x 19-inch luxurious Micromink wrap has an extra-tall collar that contours to provide extra heat coverage* to the entire neck and back of the head. The heating pad wrap stays in place with lightly-weighted edges and a magnetic closure for hands-free use, helping to accelerate tissue healing and relax sore muscles associated with muscle tension and stress. Customize treatment with 4 different heat settings and 2-hour auto-shutoff. Enjoy convenient features such as an easy-to-use push button controller with LED heat setting lights for visibility in the dark, and a long 9-foot cord. For optional moist heat therapy, spray fabric with water for deep, penetrating pain relief. The entire flexible, Micromink hot pad is fully machine-washable for easy care—just disconnect the controller. *Compared to Renue® Heat Wrap, Model 885
  • Targeted Pain Relief: 22 x 19-inch Sunbeam heating pad wrap with tailored design provides soothing, high-level heat, for effective relief of common muscle pain in the back of the head, neck pain, and shoulder pain
  • Extra Heat Coverage*: Extra-tall collar contours to distribute heat to the entire neck and back of the head *compared to Renue Heat Wrap, Model 885
  • Stays in Place: Lightly weighted edges and a magnetic closure hold pad in place for hands-free use
  • Clinically Proven: Heat is clinically proven to relieve pain associated with muscle tension and stress
  • High-Level Heat: Heat increases blood flow to accelerate tissue healing and relax sore muscles associated with muscle tension and stress
  • Easy-to-Use Push-Button Controller: Customize treatment with 4 heat settings, using the push-button controller with LED heat-setting lights for visibility in the dark
  • Convenient Features: 2-hour auto-shutoff, and a long, convenient 9-foot cord; plus, the entire luxurious Micromink wrap is fully machine washable and dryer-safe for easy care—just disconnect the controller
  • Moist Heat Option: Spray fabric with water for deep, penetrating pain relief
  • UL Certified, FDA registered Class II Medical Device
  • HSA/FSA Eligible
Specifications
  • Model #: 700-825-001
  • Color: Light Gray
  • Dimensions: 22" X 19"
  • Wattage: 75
  • Power Source: AC
  • Cord Length (IN): 108
  • Material Type: Micromink Integrated Wrap
  • Batteries Required: No
  • SAP #: 2137638
Care & Maintenance
Machine-washable wrap
WASHING INSTRUCTIONS: CAUTION: DO NOT DRY CLEAN! DO NOT BLEACH! DO NOT USE WRINGER! 1. Disconnect pad from outlet. 2. Detach Pad Connector from the Control Connector. 3. Machine wash in cool water on gentle cycle, or hand wash. Use mild detergent. 4. Hang to dry or machine dry on gentle, cool cycle. 5. Do not plug in pad and pad connector until they are completely dry.
Product Disclaimer
This product must be used in accordance with the Important Safety Instructions found within the Instruction Booklet. Warning: This product contains magnets. Do not use if you have a pacemaker, icd (implantable cardioverter defibrillator), or an internal insulin pump.
Warranty
5 year limited warranty
Rated 5 out of 5 by from Soothes Stress and Tension Away! I love the Renue Neck Wrap! I have issues with tight muscles in my neck and shoulders and it helps tremendously. I use it every night before going to bed and I get a better nights rest. If I were to change anything I would make it one or two inches longer in the back but overall the adjustable neck wrap is a must if you have chronic pain in your neck and shoulders. The heat is adjustable too which helps you find your perfect comfort level, it has magnets to help hold it in place while you relax and let the heat soothe your tension and pain away, it's also machine washable! I would definitely recommend this to family and friends without hesitation. It would make a great gift as well.
Date published: 2017-09-14
Rated 5 out of 5 by from What an amazing product! When I opened the box, I was very pleasantly surprised. This product is so nice, the fabric is so soft, and it has a nice weight to it. I really like that the neck area was adjustable and that it had a magnet closure. This really makes the wrap have a better fit and stay on your shoulders better. That's a really good thing because it allows the heat to hit you in all the right spots. I have never used a product quite like this one. I've had heating pads before but nothing like this. This heated neck wrap is spectacular. I would recommend it to anyone that lives with neck or upper back pain.
Date published: 2017-09-15
Rated 5 out of 5 by from Amazing relief and comfort! After years of being dissatisfied using flat heating pads on the sore areas of my neck and upper back, I discovered the Renue and it has made a fantastic difference in my quality of life. This contoured heating pad shapes itself to the neck and shoulders and provides adjustable heat exactly where I need it. Once it's on, I can move around - within limits - and still enjoy the comfort and relief of heat where it hurts. This pad helps me to sleep better by wearing it for a while before bedtime and also helps moderate the pain I feel when a storm is approaching and my neck acts up. This is a really superior product for anyone suffering from neck or upper back pain. Highly recommended.
Date published: 2018-02-06
Rated 5 out of 5 by from This has proven quite useful to me This is my review of the Sunbeam Renue Neck Wrap. I was quite surprised when I found this product, as I didn't know there was anything like this available. I'm 52 years old and I sometimes suffer from pain and a stiff neck due to stress. I truly enjoy the high quality materials it's made of very soft and plush velvety fabric. Also the control is made of high quality plastic and seems quite durable. The controls are as simple as they could be: One single button controls the heat setting from 1 (low) to 4 (high). I've only been using it on the low settings, 1 and 2, and had a great relief. I haven't done it yet, but it is machine washable as listed in the specifications. I highly recommend this product.
Date published: 2017-09-26
Rated 5 out of 5 by from Excellent Product with Great Features I received this neck wrap about 3 months ago and it has been great for the muscle pain in my neck. The wrap is made from a very soft, plush fleece that fits great across my shoulders and around my neck. The magnets that are in the front are quite strong and held the neck wrap in place. The 4 adjustable heat settings provided me the ability to tailor the amount of heat necessary for my neck issues. I absolutely love this product because it is made specifically for the neck/shoulder area which is a better design than a standard heating pad.
Date published: 2017-09-19
Rated 1 out of 5 by from Never again! I have bought 3 of these and every single one stops working in a matter of months. My 3rd one went out today. Light starts to blink, I unplug for a few minutes. Light still blinks when I plug it back in. Works great while it works. Not the worth the money. I will start looking for another brand.
Date published: 2018-03-03
Rated 4 out of 5 by from Comfortable heat but a little bulky. I used about four time and while it is comfortable to wear, it was a little big on me being a smaller female. The little wings stick out instead of going across my chest.You can adjust the neck to make it tighter which is nice. The 4 settings are a good option, but I only used the higher 3 and 4 settings because I wanted more heat. It can be a little physically constraining to be plugged in, but you can detach (not still heating tho) the plug if you need to move around further than the cord allows. It worked for me the best when I had such neck pain, I was unable to turn on one side. After 10 minutes of heat, my neck was looser and I was able to slowly turn my it and stretch. Overall, I feel heat is good before stretching or PT on neck and shoulders, but I wouldn't use this product on a regular basis because it's a little big and those flaps are awkward.
Date published: 2017-09-14
Rated 3 out of 5 by from Needs improvement I have mixed feelings regarding heated neck wrap. On the one hand, when you have pains in neck and shoulders a square pad cannot cover both of these areas neck simultaneously. I would have liked for the wrap adhere to neck and shoulders tighter rather than fitting loosest like a cape over a dress. The material felt like it was made in good quality, loved heat setting options, but for the price the heat did not disperse all over due to the fit.
Date published: 2017-08-30
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<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="4388215"> <h2 class="bvseo-question"> Can it be used with moist towel </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Painful ribs</div> <div class="bvseo-answer" data-answerid="3210750"> Thank you for reaching out to Sunbeam&amp;reg;. We value your continued support of our product and we are glad to assist you with your inquiry if you can use the heating pad with moist towel. Please be advised that this heating pad has a moist heat option by spraying fabric with water for deep, penetrating pain relief. We hope this would help. Have a great day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-01-06</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4228337"> <h2 class="bvseo-question"> Besides the neck area, where exactly/specifically are the other heating elements positioned throughout the rest of pad? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: asprengs</div> <div class="bvseo-answer" data-answerid="3117481"> Thank you for reaching out to Sunbeam&amp;reg;. We value your continued support of our product and we are glad to assist you with your inquiry. This Sunbeam&amp;reg; Neck Renue&amp;reg; Heat Wrap delivers soothing heat therapy for common muscle pain in the back of the head, entire neck, and shoulders. We hope this helps. Have a good day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-01-06</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4206426"> <h2 class="bvseo-question"> My son has a Sunbeam Neck Heating Pad PN 128993-2. I am unable to find it on your site. Is there a direct replacement for this heating pad? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Just Fix It</div> <div class="bvseo-answer" data-answerid="3102913"> Thank you for reaching out to Sunbeam&amp;reg;. We appreciate the opportunity to respond to your inquiry about the heating pad replacement. We will be glad to check for resources about it. &#13;&#10;&#13;&#10;Please contact us directly to gather more information about the heating pad you have and to check for a replacement for it. Have a great day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-05-08</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4161086"> <h2 class="bvseo-question"> Where can I find a replacement controller for the neck and shoulder wrap? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: MR Moe</div> <div class="bvseo-answer" data-answerid="3071669"> Thank you for contacting Sunbeam. We value your continued support of our products and we are glad to assist you with your inquiry. Currently, this unit&#39;s replacement part for the controller is not available for individual sale. But no worries, as we are always looking for ways to improve our product and service, we always ensure that consumers&#39; feedback and concerns are shared with the concerned department. For warranty claims, take note that your heated wrap has a 5-year limited warranty. If your concern is a warranty-related issue, we would like to request that you contact us directly so we can gather more information from you and help you with warranty verification for the entire unit&#39;s replacement. We hope this information is useful. Have a great day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-05-08</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1359579"> <h2 class="bvseo-question"> What are the differences between this product and the &amp;quot;Sunbeam&amp;reg; XL Renue&amp;reg; Heat Therapy Wrap&amp;quot;? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: ChristophB</div> <div class="bvseo-answer" data-answerid="3013791"> Thanks for reaching out Sunbeam&amp;reg; Brand. We appreciate your interest on our products. The difference of Renue&amp;reg; XL Heat Wrap and Neck Renue&amp;reg; Heat Wrap is the size. The Renue&amp;reg; XL Heat Wrap is 25 x 25 inch and the Neck Renue&amp;reg; Heat Wrap is 22 x 19 inch. They both have the same functions such as 4 different heat settings and 2 hour auto shut off. Hope this helps. Have a great day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-05-08</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4026519"> <h2 class="bvseo-question"> I have this neck warmer: SUNBEAM Neck &amp;amp; Shoulder Heating Pad - with 4 Heat Settings&#13;&#10;When plugged in the control lights up through all the settings, but the pad never gets warm at all. Tried different outlets, still no heat, Any suggestions? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: JGibeault</div> <div class="bvseo-answer" data-answerid="2985310"> Thank you for reaching Sunbeam&amp;reg;. We are sorry to hear about your experience with the Neck Renue&amp;reg; Heat Wrap that is not heating up, that is not the experience that we want you to have. We will be more than happy to assist you.&#13;&#10;&#13;&#10;For a possible fix, please check the following.&#13;&#10;&amp;bull; Unplug unit from wall outlet&#13;&#10;&amp;bull; Verify no physical damage to the cord, controller or pad &#13;&#10;&amp;bull; Verify the AC outlet is functional. &#13;&#10;&amp;bull; Plug the unit back into the AC outlet &#13;&#10;&amp;bull; Restart the unit by powering On and selecting the desired heat setting. &#13;&#10;&amp;bull; Make sure the pad is not folded or bunched in any area. &#13;&#10;&#13;&#10;If it will not work, you can contact us directly or fill up our contact form so we can proceed with the best resolution https://www.sunbeam.com/support/contact-us. Have a great day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-05-08</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3980703"> <h2 class="bvseo-question"> Mine arrived folded in the box without a plastic bag or protective covering. Is this correct? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Sore all over</div> <div class="bvseo-answer" data-answerid="2965133"> Thank you for reaching out to Sunbeam&amp;reg;. We appreciate your support with our brand. Yes, you are correct that Sunbeam products do not have any plastic wraps included. We hope this information is useful. Should you have any other questions or concerns, please contact us directly, so we can further assist you. We are always happy to help and we hope that you enjoy the rest of the day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-05-08</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3851768"> <h2 class="bvseo-question"> Why can&amp;rsquo;t this heat wrap be used in a setting where there is an oxygen machine? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: CLO216</div> <div class="bvseo-answer" data-answerid="2891084"> Thank you for contacting the Sunbeam&amp;reg; brand. We appreciate your interest in our product and we are glad to answer your inquiry.&#13;&#10;&#13;&#10;We do not recommend using our heated products or any heat sources near an oxygen machine. As it is a precautionary measure, it may react violently near oxygen tanks. Any heated elements are not allowed near oxygen tanks as a small fire can quickly get out of control.&#13;&#10;&#13;&#10;We hope you find this information useful. Have a great day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-05-08</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <!--begin-pagination--> <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.sunbeam.com/pain-relief/neck-and-shoulder-pain/sunbeam-neck-renue-heat-wrap/SP_615336.html?bvrrp=Main_Site-en_US/questions/product/2/SP_615336.htm">Sunbeam&reg; Neck Renue&reg; Heat Wrap Questions - page 2</a></li> </ul> <!--end-pagination--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2024, m_10, d_15, h_5CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.42</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_63</li> <li data-bvseo="cf">loc_en_US, sid_SP_615336, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_sunbeam</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>