Sunbeam® Neck Renue® Heat Wrap is rated 4.1 out of 5 by 111.

Neck Renue® Heat Wrap

Name: Neck Renue® Heat Wrap
Brand: Sunbeam
SKU: SAP_2137638
Availability: InStock

Sunbeam® Neck Renue® Heat Wrap is rated 4.1 out of 5 by 111.

COLOR

SIZE: SIZE

Product Details

Description

This Sunbeam® Neck Renue® Heat Wrap delivers soothing heat therapy for common muscle pain in the back of the head, entire neck and shoulders. The 22 x 19-inch luxurious Micromink wrap has an extra-tall collar that contours to provide extra heat coverage* to the entire neck and back of the head. The heating pad wrap stays in place with lightly-weighted edges and a magnetic closure for hands-free use, helping to accelerate tissue healing and relax sore muscles associated with muscle tension and stress. Customize treatment with 4 different heat settings and 2-hour auto-shutoff. Enjoy convenient features such as an easy-to-use push button controller with LED heat setting lights for visibility in the dark, and a long 9-foot cord. For optional moist heat therapy, spray fabric with water for deep, penetrating pain relief. The entire flexible, Micromink hot pad is fully machine-washable for easy care—just disconnect the controller. *Compared to Renue® Heat Wrap, Model 885

Targeted Pain Relief: 22 x 19-inch Sunbeam heating pad wrap with tailored design provides soothing, high-level heat, for effective relief of common muscle pain in the back of the head, neck pain, and shoulder pain
Extra Heat Coverage*: Extra-tall collar contours to distribute heat to the entire neck and back of the head *compared to Renue Heat Wrap, Model 885
Stays in Place: Lightly weighted edges and a magnetic closure hold pad in place for hands-free use
Clinically Proven: Heat is clinically proven to relieve pain associated with muscle tension and stress
High-Level Heat: Heat increases blood flow to accelerate tissue healing and relax sore muscles associated with muscle tension and stress
Easy-to-Use Push-Button Controller: Customize treatment with 4 heat settings, using the push-button controller with LED heat-setting lights for visibility in the dark
Convenient Features: 2-hour auto-shutoff, and a long, convenient 9-foot cord; plus, the entire luxurious Micromink wrap is fully machine washable and dryer-safe for easy care—just disconnect the controller
Moist Heat Option: Spray fabric with water for deep, penetrating pain relief
UL Certified, FDA registered Class II Medical Device
HSA/FSA Eligible

Specifications

Model#: 2137638
Smart Model #: 700-825-001
Color: Light Gray
Dimensions: 22 x 19-inch
Wattage: 75W
Power Source: 120V AC Outlet
Cord Length (IN): 108
Material Type: Micromink Integrated Wrap
Batteries Required: No

Care & Maintenance

Machine-washable wrap
WASHING INSTRUCTIONS: CAUTION: DO NOT DRY CLEAN! DO NOT BLEACH! DO NOT USE WRINGER! 1. Disconnect pad from outlet. 2. Detach Pad Connector from the Control Connector. 3. Machine wash in cool water on gentle cycle, or hand wash. Use mild detergent. 4. Hang to dry or machine dry on gentle, cool cycle. 5. Do not plug in pad and pad connector until they are completely dry.

Product Disclaimer

This product must be used in accordance with the Important Safety Instructions found within the Instruction Booklet. Warning: This product contains magnets. Do not use if you have a pacemaker, icd (implantable cardioverter defibrillator), or an internal insulin pump.

Warranty

5 year limited warranty

Where to Buy

The following link will take you to a site outside of Sunbeam.

Rated 5 out of 5 by Flcracker36 from Soothes Stress and Tension Away! I love the Renue Neck Wrap! I have issues with tight muscles in my neck and shoulders and it helps tremendously. I use it every night before going to bed and I get a better nights rest. If I were to change anything I would make it one or two inches longer in the back but overall the adjustable neck wrap is a must if you have chronic pain in your neck and shoulders. The heat is adjustable too which helps you find your perfect comfort level, it has magnets to help hold it in place while you relax and let the heat soothe your tension and pain away, it's also machine washable! I would definitely recommend this to family and friends without hesitation. It would make a great gift as well.

Date published: 2017-09-14

Rated 5 out of 5 by KellyL from What an amazing product! When I opened the box, I was very pleasantly surprised. This product is so nice, the fabric is so soft, and it has a nice weight to it. I really like that the neck area was adjustable and that it had a magnet closure. This really makes the wrap have a better fit and stay on your shoulders better. That's a really good thing because it allows the heat to hit you in all the right spots. I have never used a product quite like this one. I've had heating pads before but nothing like this. This heated neck wrap is spectacular. I would recommend it to anyone that lives with neck or upper back pain.

Date published: 2017-09-15

Rated 5 out of 5 by zeus_man from Amazing relief and comfort! After years of being dissatisfied using flat heating pads on the sore areas of my neck and upper back, I discovered the Renue and it has made a fantastic difference in my quality of life. This contoured heating pad shapes itself to the neck and shoulders and provides adjustable heat exactly where I need it. Once it's on, I can move around - within limits - and still enjoy the comfort and relief of heat where it hurts. This pad helps me to sleep better by wearing it for a while before bedtime and also helps moderate the pain I feel when a storm is approaching and my neck acts up. This is a really superior product for anyone suffering from neck or upper back pain. Highly recommended.

Date published: 2018-02-06

Rated 5 out of 5 by Azrael2017 from This has proven quite useful to me This is my review of the Sunbeam Renue Neck Wrap. I was quite surprised when I found this product, as I didn't know there was anything like this available. I'm 52 years old and I sometimes suffer from pain and a stiff neck due to stress. I truly enjoy the high quality materials it's made of very soft and plush velvety fabric. Also the control is made of high quality plastic and seems quite durable. The controls are as simple as they could be: One single button controls the heat setting from 1 (low) to 4 (high). I've only been using it on the low settings, 1 and 2, and had a great relief. I haven't done it yet, but it is machine washable as listed in the specifications. I highly recommend this product.

Date published: 2017-09-26

Rated 5 out of 5 by apayne813 from Excellent Product with Great Features I received this neck wrap about 3 months ago and it has been great for the muscle pain in my neck. The wrap is made from a very soft, plush fleece that fits great across my shoulders and around my neck. The magnets that are in the front are quite strong and held the neck wrap in place. The 4 adjustable heat settings provided me the ability to tailor the amount of heat necessary for my neck issues. I absolutely love this product because it is made specifically for the neck/shoulder area which is a better design than a standard heating pad.

Date published: 2017-09-19

Rated 1 out of 5 by nursedeb from Never again! I have bought 3 of these and every single one stops working in a matter of months. My 3rd one went out today. Light starts to blink, I unplug for a few minutes. Light still blinks when I plug it back in. Works great while it works. Not the worth the money. I will start looking for another brand.

Date published: 2018-03-03

Rated 4 out of 5 by Weez from Comfortable heat but a little bulky. I used about four time and while it is comfortable to wear, it was a little big on me being a smaller female. The little wings stick out instead of going across my chest.You can adjust the neck to make it tighter which is nice. The 4 settings are a good option, but I only used the higher 3 and 4 settings because I wanted more heat. It can be a little physically constraining to be plugged in, but you can detach (not still heating tho) the plug if you need to move around further than the cord allows. It worked for me the best when I had such neck pain, I was unable to turn on one side. After 10 minutes of heat, my neck was looser and I was able to slowly turn my it and stretch. Overall, I feel heat is good before stretching or PT on neck and shoulders, but I wouldn't use this product on a regular basis because it's a little big and those flaps are awkward.

Date published: 2017-09-14

Rated 3 out of 5 by Msjoydc from Needs improvement I have mixed feelings regarding heated neck wrap. On the one hand, when you have pains in neck and shoulders a square pad cannot cover both of these areas neck simultaneously. I would have liked for the wrap adhere to neck and shoulders tighter rather than fitting loosest like a cape over a dress. The material felt like it was made in good quality, loved heat setting options, but for the price the heat did not disperse all over due to the fit.

Date published: 2017-08-30

Sunbeam® Neck Renue® Heat Wrap Reviews - page 2

<div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="1359579"> <h2 class="bvseo-question"> What are the differences between this product and the &quot;Sunbeam&reg; XL Renue&reg; Heat Therapy Wrap&quot;? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: ChristophB</div> <div class="bvseo-answer" data-answerid="3013791"> Thanks for reaching out Sunbeam&reg; Brand. We appreciate your interest on our products. The difference of Renue&reg; XL Heat Wrap and Neck Renue&reg; Heat Wrap is the size. The Renue&reg; XL Heat Wrap is 25 x 25 inch and the Neck Renue&reg; Heat Wrap is 22 x 19 inch. They both have the same functions such as 4 different heat settings and 2 hour auto shut off. Hope this helps. Have a great day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-07-22</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4026519"> <h2 class="bvseo-question"> I have this neck warmer: SUNBEAM Neck &amp; Shoulder Heating Pad - with 4 Heat Settings
When plugged in the control lights up through all the settings, but the pad never gets warm at all. Tried different outlets, still no heat, Any suggestions? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: JGibeault</div> <div class="bvseo-answer" data-answerid="2985310"> Thank you for reaching Sunbeam&reg;. We are sorry to hear about your experience with the Neck Renue&reg; Heat Wrap that is not heating up, that is not the experience that we want you to have. We will be more than happy to assist you.

For a possible fix, please check the following.
&bull; Unplug unit from wall outlet
&bull; Verify no physical damage to the cord, controller or pad 
&bull; Verify the AC outlet is functional. 
&bull; Plug the unit back into the AC outlet 
&bull; Restart the unit by powering On and selecting the desired heat setting. 
&bull; Make sure the pad is not folded or bunched in any area. 

If it will not work, you can contact us directly or fill up our contact form so we can proceed with the best resolution https://www.sunbeam.com/support/contact-us. Have a great day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-05-20</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3980703"> <h2 class="bvseo-question"> Mine arrived folded in the box without a plastic bag or protective covering. Is this correct? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Sore all over</div> <div class="bvseo-answer" data-answerid="2965133"> Thank you for reaching out to Sunbeam&reg;. We appreciate your support with our brand. Yes, you are correct that Sunbeam products do not have any plastic wraps included. We hope this information is useful. Should you have any other questions or concerns, please contact us directly, so we can further assist you. We are always happy to help and we hope that you enjoy the rest of the day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-04-07</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3851768"> <h2 class="bvseo-question"> Why can&rsquo;t this heat wrap be used in a setting where there is an oxygen machine? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: CLO216</div> <div class="bvseo-answer" data-answerid="2891084"> Thank you for contacting the Sunbeam&reg; brand. We appreciate your interest in our product and we are glad to answer your inquiry.

We do not recommend using our heated products or any heat sources near an oxygen machine. As it is a precautionary measure, it may react violently near oxygen tanks. Any heated elements are not allowed near oxygen tanks as a small fire can quickly get out of control.

We hope you find this information useful. Have a great day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-02-04</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2675980"> <h2 class="bvseo-question"> How do I clean this I spilled something on it that smells bad. Can I machine wash? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: DebAug</div> <div class="bvseo-answer" data-answerid="2224033"> Thank you for contacting Sunbeam&reg; Brand. We understand that you wanted to know more about how to clean your Sunbeam&reg; Neck Renue&reg; Heat Wrap. Don't worry! We are here to help.

1. Disconnect pad from outlet. 
2. Detach Pad Connector from the Control Connector. 
3. Machine wash in cool water on gentle cycle, or hand wash. Use mild detergent. 
4. Hang to dry or machine dry on gentle, cool cycle. 
5. Do not plug in pad and pad connector until they are completely dry.

Hope this helps! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2021-04-27</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2281525"> <h2 class="bvseo-question"> How can I get a replacement power cord? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Anonymous</div> <div class="bvseo-answer" data-answerid="2001700"> Hey there! Thanks for reaching out. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Sunbeam products. You can purchase Sunbeam products and replacement parts at any of our retail partners. You may find this complete list of our online and in-store authorized retailers: Amazon, Walmart, Target, Bed, Bath &amp; Beyond, Walgreens, Costco Wholesale, Meijer, Macy's, Kroger, Kohl's, QVC and The Home Depot. <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2021-12-08</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2292534"> <h2 class="bvseo-question"> How come this heating pad only heats for a few minutes and then the subsides to the point where I barely feel any heat. I have to increase the heat level on the remote in order to feel the heat again.&nbsp; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Frustrated Customer</div> <div class="bvseo-answer" data-answerid="1998433"> Oh no! That is definitely not the kind of experience that we want you to have. Our heating pads were made with the highest quality materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. 
 
Please follow these steps: 
-Verify there is no physical damage to the cord of the heating pad.
-Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional. 
-Try plugging the heating pad into a different outlet to see if the unit starts to work there and check if it starts to heat up.

Hope this helps! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-10-06</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2287772"> <h2 class="bvseo-question"> I am currently pregnant. I would like to know if this heat pad will give off any degree of radiation while operating. I want to make sure it is safe for my fetus. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Ann2</div> <div class="bvseo-answer" data-answerid="1998401"> Hey there! Thanks for reaching out. We suggest you to consult with a doctor prior to using our Sunbeam product. <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-10-06</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script>   <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.sunbeam.com/pain-relief/neck-and-shoulder-pain/sunbeam-neck-renue-heat-wrap/SP_615336.html?bvrrp=Main_Site-en_US/questions/product/2/SP_615336.htm">Sunbeam® Neck Renue® Heat Wrap Questions - page 2</a></li> </ul>  <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2022, m_10, d_4, h_21CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.34</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_59</li> <li data-bvseo="cf">loc_en_US, sid_SP_615336, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_sunbeam</li> </ul>  <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>