Sunbeam® Renue Heat Wrap is rated 4.3 out of 5 by 113.

Renue® XL Heat Wrap

Name: Renue® XL Heat Wrap
Brand: Sunbeam
SKU: SAP_2101070

Sunbeam® Renue Heat Wrap is rated 4.3 out of 5 by 113.

Where To Buy

Product Details

Description

This Sunbeam® Renue® XL Heat Wrap delivers soothing heat therapy for common muscle pain in the neck, shoulders and back. The 25 x 25-inch luxurious Micromink wrap stays in place with lightly weighted edges and a magnetic closure for hands-free use, helping to accelerate tissue healing and relax sore muscles associated with muscle tension and stress. Customize treatment with 4 different heat settings and 2-hour auto-shutoff. Enjoy convenient features such as an easy-to-use push-button controller with LED heat setting lights for visibility in the dark, and a long 9-foot cord. For optional moist heat therapy, spray fabric with water for deep, penetrating pain relief. The entire flexible, Micromink hot pad is fully machine washable for easy care—just disconnect the controller.

Targeted Pain Relief: 25 x 25-inch Sunbeam heating pad wrap features a tailored design, to provide soothing, high-level heat for effective relief of neck pain, shoulder pain, and back pain
Stays in Place: Lightly-weighted edges and a magnetic closure hold pad in place for hands-free use
Clinically Proven: Heat is clinically proven to relieve pain associated with muscle tension and stress
High-Level Heat: Heat increases blood flow to accelerate tissue healing and relax sore muscles associated with muscle tension and stress
Easy-to-Use Push-Button Controller: Customize treatment with 4 heat settings using the push-button controller with LED heat-setting lights for visibility in the dark
Convenient Features: Optional 2-hour auto-shutoff and a long, convenient 9-foot cord
Moist Heat Option: Spray fabric with water for deep, penetrating pain relief
Easy Care: Entire luxurious Micromink wrap is fully machine washable and dryer-safe for easy care—just disconnect the controller
UL Certified, FDA registered Class II Medical Device
HSA/FSA Eligible

Specifications

Color: Lakeshore Blue
Dimensions: 25 x 25-inch
Wattage: 65
Power Source: AC
Cord Length (IN): 108
Material Type: Microplush Integrated Wrap
Batteries Required: No
SAP #: 887-583-000R

Care & Maintenance

Machine-washable wrap
WASHING INSTRUCTIONS: CAUTION: DO NOT DRY CLEAN! DO NOT BLEACH! DO NOT USE WRINGER! 1. Disconnect pad from outlet. 2. Detach Pad Connector from the Control Connector. 3. Machine wash in cool water on gentle cycle, or hand wash. Use mild detergent. 4. Hang to dry or machine dry on gentle, cool cycle. 5. Do not plug in pad and pad connector until they are completely dry.

Product Disclaimer

This product must be used in accordance with the Important Safety Instructions found within the Instruction Booklet. Warning: This product contains magnets. Do not use if you have a pacemaker, icd (implantable cardioverter defibrillator), or an internal insulin pump.

Warranty

5 year limited warranty

Where to Buy

The following link will take you to a site outside of Sunbeam.

Rated 5 out of 5 by Fish lips from Love this item. I have been looking for a heating pad like this. I'm so glad it was available through sunbeam. I also purchased one for a client of mine. However she is not able to use it because she is on continuos Oxyegen. The directions say that this heating pad should not be used in a Oxyegen atmosphere. I also purchased one for my Mother. She is also unable to use this heating pad because she has a pacemaker and this heating pad has a magnet in the yolk area in the front. I will have to remove the magnet and replace it with Velcro before my Mom will be able to use the product. So be aware if you use this or any other heating pad.

Date published: 2016-03-07

Rated 1 out of 5 by NataliaT from Settings are inaccurate I love the idea of this, but the heat settings are basically worthless. I can turn it on low and it will get so hot it starts burning me (even with clothing on) and if I turn it all the way up it’s often only slightly warm. I’ve tried all the recommendations, including unplugging both the outlet and the connector on the unit to reset it, but nothing works. It’s also not really weighted, or at least so slightly that it doesn’t do much good. The magnet for connecting the two flaps is also very weak and basically pointless. This brand has really gone down hill. It used to be such high quality but I guess everything is just cheap these days.

Date published: 2025-12-04

Rated 4 out of 5 by Margot from Just what we needed This is the second wrap I have purchased. The first was on a shopping network but we're no longer available. My 93 year old mother lives with us and she has bad arthritis in a shoulder and Osteoporosis. Heat seems to give her the most relief. She is a short woman so this is perfect for her as it drapes over her shoulders and also goes down her back. When she lays down for a nap and does not want it over her shoulders, I can lay it flat on the bed for her. This is so much easier then trying to use the old, oblong heating pad or warming up a rice pack in the microwave half a dozen times a day. My first purchase was in the burgundy color, which I would have ordered again but it was not available. This blue one doess have somewhat of an odor I hope will go away.

Date published: 2016-01-28

Rated 5 out of 5 by Bubbles31 from What a difference! I got this for Christmas in 2015. I have used it almost every day since then and have loved it. I have a very bad neck and left shoulder and this has helped keep the muscles from tightening and causing me more pain. I also purchased one for my girlfriend and she uses it every night after work and has had the same results. On the downside mine quit working yesterday after just two months, but to my surprise I called Sunbeam and with no questions asked they are replacing it since the warranty is still in affect AND I don't have to send the old one back. Thank you Sunbeam for the care of your customers and professional customer service. You can be sure I will be ordering from your company again and will let people know what a great customer service policy you have.

Date published: 2016-02-29

Rated 5 out of 5 by Doxiegirl from This is the best heating pad ever!! When I ordered 2 of these my husband asked why I had ordered 2, and I replied that we'd have his n hers. When they arrived and we tried them out the first time he agreed that it was a good idea! They are great!!! They cover your back, neck and shoulders well, lots of settings so you can get the perfect temperature and the cover on them is very plush! Great job design team!,

Date published: 2015-11-06

Rated 5 out of 5 by Alan61 from I love my Heat Therapy Wrap I saw this in a catalog and thought how smart to wrap around shoulders/neck/back. It stays in place and puts the heat where it needs to be..thanks Sunbeam for such a good design..

Date published: 2015-09-13

Rated 5 out of 5 by Mom84 from Totally terrific! This is the 1st heating pad that stays where you need it! The heat is evenly distributed and can make a long , bad day much better.

Date published: 2015-10-23

Rated 5 out of 5 by Valentine from Love these! My husband and I fight over the one we have! (I'm surprising him with his own for our anniversary!)

Date published: 2015-09-05

Sunbeam® Renue Heat Wrap Reviews - page 2

<div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="4704869"> <h2 class="bvseo-question"> How do I get warranty service from Sunbeam RENU heat wrap?? ty </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Pat cross</div> <div class="bvseo-answer" data-answerid="3540524"> Hello,

Thank you for your inquiry about our Renue Heat Wrap. To file a warranty claim, please visit our official website Sunbeam.com &gt; Support &gt; Warranty.

If you have more questions, please reach out to us via our official &quot;Contact Us&quot; website. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. 

Thank you! 
Sunbeam Consumer Care. <div class="bvseo-author">Answered by: Sunbeam ConsumerCare</div> <div class="bvseo-pubdate">Date published: 2025-11-10</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4685311"> <h2 class="bvseo-question"> How to Override auto cutoff? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Patti T</div> <div class="bvseo-answer" data-answerid="3498355"> Hello!
Thank you for your question. Please be advised that the auto shut-off function in your Renue&reg; XL Heat Wrap cannot be changed or turned off. 
For further questions or inquiries, you may also visit our Contact Us web form. On the Sunbeam website, select &quot;Contact us&quot; from the drop-down menu after clicking the question mark logo in the top right corner, which will direct you to our contact web form.
Thank you! <div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div> <div class="bvseo-pubdate">Date published: 2025-07-02</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4114718"> <h2 class="bvseo-question"> The clip that secures the power cord into the pad broke off while plugged in. Now the heating pad won&rsquo;t work (just blinks red). Where can I get a new cord? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Mishkla</div> <div class="bvseo-answer" data-answerid="3053386"> Thank you for reaching out to Sunbeam&reg;. We are sorry to hear about your experience with the heating pad that blinks. We will be more than happy to assist you.

Please try to perform the troubleshooting technique below.
&bull; Unplug unit from wall outlet
&bull; Verify no physical damage to the cord, controller or pad
&bull; Verify the AC outlet is functional.
&bull; Plug the unit back into the AC outlet
&bull; Restart the unit by powering On and selecting desired heat
setting
&bull; Make sure pad is not folded or bunched in any area

If the above resolution will not work, kindly request to fill up our contact form so we can proceed with the best resolution https://www.sunbeam.com/support/contact-us. Have a great day! <div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-05-08</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3663803"> <h2 class="bvseo-question"> Question #1 Is there a way to turn off the automatic shut off.

Question #2 if I put it on a timer and the power cuts off while the heating pad is still on will the heating pad come back on? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Dontkillspiders</div> <div class="bvseo-answer" data-answerid="2833149"> Thank you for contacting the Sunbeam&reg; Brand. We value your interest in our product and we are glad to answer your inquiry about our product, which is the Sunbeam&reg; Renue Heat Wrap.

Your heating controller includes an auto-off feature. This feature is designed to conserve energy by automatically turning off after a certain amount of time. The massage feature will automatically turn off after 30 minutes of continuous use. The heat feature will automatically turn off after 2 hours of continuous use. The Auto-Off Indicator (Figure 2, letter E) will flash when the heat auto-off feature is activated and the pad shuts off. To reset after Auto-Off, press the heat and/or massage control button until the desired setting is reached.

NOTE: After a power outage or if the pad is unplugged, the Auto-Off feature automatically resets the time

Hope this information is useful. Take care and have a good day! <div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-05-08</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3284899"> <h2 class="bvseo-question"> Why does Warm setting feel extremely hot? How can I reset to Warm? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Marge12</div> <div class="bvseo-answer" data-answerid="2605345"> Thank you for reaching out to Sunbeam&reg;. We are sorry to hear that your heating pad is hot even when it's in warm setting. That is definitely not the kind of experience that we want you to have. No worries, we are here to help. To fix this problem, please do the following to reset your product:

1. Unplug the power cord from the electrical connection and from the actual product itself for 3-5 minutes.
2. Re-plug the cord into the product. Make sure the connection is secure and complete.
3. Re-insert power cord back into a wall outlet.

Your heating pad has a 5-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly in order to help you get to the best resolution. Have a good day! <div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-05-08</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3046873"> <h2 class="bvseo-question"> Why isn&rsquo;t my Renu heating pad for neck and shoulders isn&rsquo;t hot on the hot? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: JPSW</div> <div class="bvseo-answer" data-answerid="2457723"> Thank you for contacting Sunbeam&reg;! We appreciate you bringing this to our attention and we are sorry to hear that your heating pad is not heating properly. It's definitely not the experience that we want you to have. There are several causes to a heating pad not to heat: 1. Product is plugged into an extension cord/surge protector and not plugged into a direct wall outlet. 2. Product wasn't plugged in properly. To fix this problem, do the following to reset your heating pad: 1. Unplug the power cord from the electrical connection. 2. Unplug the cord from the actual product itself (if your product has a detachable cord) 3. Re-plug the cord into the product. Make sure the connection is secure and complete.(if your product has a detachable cord) 4. Re-insert power cord back into a wall outlet. If same problem happens, we believe that this concern is covered by the wonderful warranty that your product may have. In order to process a replacement, we may need to gather more information. We'd like to kindly request that you contact us directly in order to help you get to the best resolution. We hope this helps! <div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-05-08</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2830605"> <h2 class="bvseo-question"> The neck and shoulder pad will not heat up. The red light just keeps blinking. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Smedes</div> <div class="bvseo-answer" data-answerid="2317865"> Thank you for contacting Sunbeam&reg; and giving us your feedback. We are sorry to hear that your Sunbeam&reg; Heating Pad started flashing on the controller. There are several causes to a flashing control.

1. Product is plugged into an extension cord/surge protector and not plugged into a direct wall outlet.
2. Product wasn't plugged in properly.

To fix this problem, do the following to reset your heating pad:

1. Unplug the power cord from the electrical connection.
2. Unplug the cord from the actual product itself (if your product has a detachable cord)
3. Re-plug the cord into the product. Make sure the connection is secure and complete.(if your product has a detachable cord)
4. Re-insert power cord back into a wall outlet.


Hope this helps. <div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-05-08</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2659021"> <h2 class="bvseo-question"> I love this product but I'm not sure if it's working properly. When I set it on the highest heat, the high heat seems to last for a short period of time (2 o 3 minutes), then it is still warm but it seems to lose heat. Is that normal? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Mariano</div> <div class="bvseo-answer" data-answerid="2217487"> Thanks for reaching out to Sunbeam Consumer Care! We are sorry to hear that your heat wrap stops heating. We would like to rectify this issue the best we can for you.

We suggest you to try the troubleshooting steps below:

1. Follow the instructions on the flag tag attached to the control cord to reset control.
2. Check the heat wrap for visual damage.
3. If no visual damage is found, unplug the system from wall outlet.
4. Check that the control is well-connected to the module.
5. Plug the power cord into the wall outlet.
6. Set the control to &ldquo;On&rdquo;.
7. If the system does not operate after 2 or 3 times trying to reset, disconnect the power cord.

We hope this helps. Have a good day! <div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-05-08</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script>   <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.sunbeam.com/pain-relief/neck-and-shoulder-pain/renue-xl-heat-wrap/SAP_2101070.html?bvrrp=Main_Site-en_US/questions/product/2/SP_529824.htm">Sunbeam® Renue Heat Wrap Questions - page 2</a></li> </ul>  <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2026, m_6, d_18, h_12CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.46</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_10</li> <li data-bvseo="cf">loc_en_US, sid_SP_529824, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_sunbeam</li> </ul>  <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>