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<div class="bvseo-question-answer" data-questionid="2083857">
<h2 class="bvseo-question">
Can I turn it around, and will it work on back of the knee
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<div class="bvseo-author">Asked by: jim 53</div>
<div class="bvseo-answer" data-answerid="1994766">
Hey there! Thanks for reaching out. Yes, you may also put in on the back of the knee and it is custom-designed to provide hot and cold treatment for targeted pain.
<div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
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<div class="bvseo-question-answer" data-questionid="2080328">
<h2 class="bvseo-question">
can i use this on my foot - i get pain on both the top of the foot and ankle
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<div class="bvseo-author">Asked by: RoseNJ</div>
<div class="bvseo-answer" data-answerid="1994757">
Hey there! Thanks for reaching out. You may also put in on your foot and ankle and it is custom-designed to provide hot and cold treatment for targeted pain.
<div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
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<div class="bvseo-question-answer" data-questionid="2193496">
<h2 class="bvseo-question">
Hello, I like the concept, however, the &lsquo;heat&rsquo; attribute, doesn&rsquo;t get hot enough. &nbsp;At best, very luke warm. How do I go about getting a replacement. I do not have packaging nor can I find my receipt. &nbsp;
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<div class="bvseo-author">Asked by: Randie20</div>
<div class="bvseo-answer" data-answerid="1961954">
Thank you for reaching us out. For us to assist you further, please call our Consumer Care Department at 1-(800)-892-7684. For your convenience, we are available Monday-Friday 9:00 AM-5:00 PM, EST. We look forward to assisting you!
<div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
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<div class="bvseo-question-answer" data-questionid="2018523">
<h2 class="bvseo-question">
Where can I get more ice packs
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="1824509">
Thank you for that question! Please give us a call at 1-(800)-892-7684 or connect with us via Live Chat in order for us to assist you further. For your convenience our Consumer Care team is available Mon-Fri 9am-6pm, EST. We look forward to assisting you! Have a great day!
<div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
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<div class="bvseo-question-answer" data-questionid="1854953">
<h2 class="bvseo-question">
What is the temperature of the lowest heat setting? &nbsp;I am looking for a low heat no more than 103F but I find most sunbeam &quot;low&quot; heat is at 113F. &nbsp;I have searched for the data but not having luck finding it.&nbsp; thanks
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<div class="bvseo-author">Asked by: Ruthdal</div>
<div class="bvseo-answer" data-answerid="1769678">
Thanks for reaching out! We would like to hear more about this so we can explain it further. Please call our Consumer Care Department at 1-800-667-8623 so we can speak to you directly. You can reach us between the hours of 9AM-6PM EST Monday-Friday. Talk to you soon!
<div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
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<div class="bvseo-question-answer" data-questionid="1804488">
<h2 class="bvseo-question">
Cord length??
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="1696576">
Great question! Cord length of this Sunbeam FlexTemp is 9 feet.
<div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
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<div class="bvseo-question-answer" data-questionid="1733761">
<h2 class="bvseo-question">
I would like to order extra cool jel packs
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<div class="bvseo-author">Asked by: CJ Leong</div>
<div class="bvseo-answer" data-answerid="1678682">
I just did live chat with sunbeam for this. They do not offer additional/ replacement packs. I was told to look in my local retailer for similar sized ones to fit.&nbsp;
<div class="bvseo-author">Answered by: Anyaria</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
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<div class="bvseo-question-answer" data-questionid="1732881">
<h2 class="bvseo-question">
Does the heat exude all the way around or in just one area?
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<div class="bvseo-author">Asked by: Deanne</div>
<div class="bvseo-answer" data-answerid="1643556">
The back of the wrap has no fabric so it's just on the front area and sides pretty much.
<div class="bvseo-author">Answered by: Rae30</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
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