GoHeat™ Cordless Heating Pad

<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="4219297"> <h2 class="bvseo-question"> Can the heating pad be used on the hips? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: RichardFL</div> <div class="bvseo-answer" data-answerid="3111264"> Thank you for reaching out to Sunbeam&amp;reg;. We value your continued support of our product and we are glad to assist you with your inquiry.&#13;&#10;&#13;&#10;The GoHeat&amp;trade; Cordless Heating Pad has a portable heat therapy for back, arms, legs and shoulders. You can also use it on the hips as well. Have a great day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-02-28</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3980559"> <h2 class="bvseo-question"> I charge the battery but when I connect it to the pad the pad does not heat up anymore </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Bob68</div> <div class="bvseo-answer" data-answerid="2957102"> Thank you for contacting Sunbeam&amp;reg;! We appreciate your time reaching out and sharing your experience. We are sorry to hear that your Sunbeam GoHeat&amp;trade; Cordless Heating Pad is not heating. It&#39;s definitely not the experience that we want you to have. This is not the experience that we want you to have. We will make sure that our design and production team are made aware of your feedback. It&#39;s important to us, and it helps us to continuously improve upon our products and services. There are several causes to this kind of issue: 1. Product is plugged into an extension cord/surge protector and not plugged into a direct wall outlet. 2. Product wasn&#39;t plugged in properly. To fix this problem, do the following to reset your heating pad: 1. Unplug the power cord from the electrical connection. 2. Unplug the cord from the actual product itself (if your product has a detachable cord) 3. Re-plug the cord into the product. Make sure the connection is secure and complete.(if your product has a detachable cord) 4. Re-insert power cord back into a wall outlet. If troubleshooting techniques won&#39;t work, please contact us directly regarding the warranty or would like to obtain warranty service so we can determine the best resolution. Take note that our products have a 1 year limited warranty and we would love to get this taken care of as soon as possible. We hope this helps. Have a good day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-03-30</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3972732"> <h2 class="bvseo-question"> Is the Sunbeam - Sunbeam&amp;reg; GoHeat&amp;trade; Cordless Heating Pad made in the USA </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: D Kerr</div> <div class="bvseo-answer" data-answerid="2954086"> Thank you for contacting Sunbeam&amp;reg;! We hope that you and your loved ones are all well and good upon receiving this response. Sunbeam manufactures a variety of products which are mostly manufactured in the USA, China, Korea, and Mexico. Unfortunately, there is no way to determine the location a product was manufactured prior to purchase but it may be listed on the box (if you check). We hope this information is useful. Should you have any other questions or concerns, please contact us directly, so we can further assist you. We are always happy to help. Hope you enjoy the rest of your day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-03-17</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3951117"> <h2 class="bvseo-question"> Because of my back injury, I put this on when I go for a walk every morning, and I am really happy about this. Question: &amp;quot;After Use&amp;quot; section in the instruction, it says &amp;quot;Disconnect pad cord from the battery unit...&amp;quot;. Do I have to do it each time I use? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: HTPW</div> <div class="bvseo-answer" data-answerid="2937849"> Thank you for contacting the Sunbeam&amp;reg; Brand. We value your continued support in our product and we appreciate you for sharing your experience with us. We work hard to meet expectations like yours and we&amp;rsquo;re happy to hear we hit the mark for you. &#13;&#10;&#13;&#10;Yes. We recommend after use, to disconnect the pad cord from the battery unit by unplugging the cord at the bottom of the pocket. The battery light indicator will turn red or green when the battery is either low, charging, or fully charged. Also, the battery runtime will reduce over time. Battery life depends on usage and storage conditions. We hope you find this information useful. Have a great day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-03-30</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3611217"> <h2 class="bvseo-question"> Can you use it as a non-portable by plugging in the charger and connecting to the pad? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Anonymous</div> <div class="bvseo-answer" data-answerid="2780253"> Thank you for reaching out to Sunbeam&amp;reg;. We sincerely appreciate your interest with our product and for your time reaching out.&#13;&#10;&#13;&#10;Yes, this heating pad can be used while directly connected to the charger. Just make sure that the charger used can provide a 2A current output. &#13;&#10;&#13;&#10;Hope this helps! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-03-30</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3431565"> <h2 class="bvseo-question"> Cost? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Peppy</div> <div class="bvseo-answer" data-answerid="2694503"> Thank you for contacting the Sunbeam&amp;reg; Brand. We value your continued support of our products and we are glad to answer your question about the Sunbeam&amp;reg; GoHeat&amp;trade; Cordless Heating Pad.&#13;&#10;&#13;&#10;Prices may vary depending on the retail store. As we look for new ways to bring our products directly to you, we rely on our retail partners to bring you the best of Sunbeam&amp;reg; products. You can visit the websites and click on the option to find it online or find the retailers and product availability nearest you. &#13;&#10;&#13;&#10;Here is a list of our retail partners: Amazon, Walmart, Target, Walgreens, CVS, Home Depot, HEB, QVC, Kohl&#39;s and Wayfair. &#13;&#10;&#13;&#10;We hope you find this information useful. Have a great day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-03-30</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2543180"> <h2 class="bvseo-question"> Do you deliver this with a charger compatible with european power outlets? If not, can I still buy the heating pad and find some sort of solution for charging it? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Dit22</div> <div class="bvseo-answer" data-answerid="2153458"> Hey there! Good question. Our Sunbeam&amp;reg; GoHeat&amp;trade; Cordless Heating Pad cannot be used with a charger on European power outlets as all of our products are sold in the United States and Canada which are UL approved for 110-120 voltage only. You can only use the charger that comes with it. We hope this helps. <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2021-10-27</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2445103"> <h2 class="bvseo-question"> Many heating pads warn not to lie down on them. Is it also true with this one? Or is it ok to go to bed with it on? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Jimintexas</div> <div class="bvseo-answer" data-answerid="2093895"> Hey there! Good question. We do not recommend laying on the heating pad including our GoHeat Cordless Sunbeam Heating Pad as it may cause pressure and electrical shock. You can go to bed with it on since it features a 2-hour automatic shut off. <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-03-30</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <!--begin-pagination--> <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.sunbeam.com/pain-relief/general-muscle-pain/sunbeam-goheat-cordless-heating-pad/SP_438956.html?bvrrp=Main_Site-en_US/questions/product/2/SP_438956.htm">Sunbeam&reg; GoHeat&trade; Cordless Heating Pad Questions - page 2</a></li> </ul> <!--end-pagination--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2023, m_3, d_29, h_22CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.34</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_9</li> <li data-bvseo="cf">loc_en_US, sid_SP_438956, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_sunbeam</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>