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<div class="bvseo-question-answer" data-questionid="4839358">
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Why does this heating pad say do not use if you are a diabetic?
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<div class="bvseo-author">Asked by: Cowgirl86</div>
<div class="bvseo-answer" data-answerid="3662603">
Hello. Thank you for reaching out to us about the Standard Size Heating Pad. The primary reason for this warning is because certain diabetes‑related conditions can increase the risk of burns. Key considerations include: - Reduced heat sensitivity - Some individuals with diabetes experience nerve damage (neuropathy), which can make it harder to feel when a heating pad is too hot. This reduced sensation can lead to accidental burns. - Poor circulation- Diabetes can affect blood flow, especially in the extremities. Limited circulation can make the skin more vulnerable to heat‑related injuries and slow the healing process if a burn occurs. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Sunbeam&reg; Consumer Care
<div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2026-03-18</div>
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<div class="bvseo-question-answer" data-questionid="4808573">
<h2 class="bvseo-question">
Bought standard size heating pad at Target today. Neither the pad nor the instructions say which side up or which side down on skin. Please advise.
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<div class="bvseo-author">Asked by: AJFUNSTUFF</div>
<div class="bvseo-answer" data-answerid="3629232">
Hello. Thank you for reaching out to us. The Sunbeam Standard‑Size Heating Pads are designed so that either side can safely face your skin. The pad provides the same level of heat on both sides, so there&rsquo;s no &ldquo;right&rdquo; or &ldquo;wrong&rdquo; way to position it. For safe and consistent heating, please make sure the pad is lying flat and not folded, bunched, or crumpled during use. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Sunbeam&reg; Consumer Care
<div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2026-01-29</div>
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<div class="bvseo-question-answer" data-questionid="4542660">
<h2 class="bvseo-question">
F stays on after repeatedly disconnecting and reconnecting.anything else i can do?and. Conecting
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<div class="bvseo-author">Asked by: Nancy 3</div>
<div class="bvseo-answer" data-answerid="3308348">
Hello Nancy! Thank you for taking your time to post a question. We are very sorry to hear about the issue with your unit and we apologize for the inconvenience caused. We would like to have a chance to assist you further privately, that is why we strongly encourage you to reach out to us directly via https://www.sunbeam.com/support/contact-us . We&rsquo;re available Mon.- Fri. 9am -5pm Eastern Time. Thank you! Sunbeam Consumer Care
<div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-10-02</div>
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<div class="bvseo-question-answer" data-questionid="4413920">
<h2 class="bvseo-question">
pad wrinkles after use, hard to straighten out
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<div class="bvseo-author">Asked by: Dr C</div>
<div class="bvseo-answer" data-answerid="3224991">
Thank you for reaching out to Sunbeam&reg;. We sincerely appreciate your time reaching out and giving us your honest feedback and experience with our Standard Size Heating Pad. We are sorry to hear that the pad wrinkles after use, hard to straighten out. That is certainly not the experience we want you to have. We will make sure that our design and production teams are made aware of your feedback. It's important to us, and it helps us to continuously improve our products and services. For warranty claims, take note that your heating pad has a 5-year limited warranty. If your concern is a warranty-related issue, we would like to request that you contact us directly so we can gather more information from you. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-01-24</div>
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<div class="bvseo-question-answer" data-questionid="4407610">
<h2 class="bvseo-question">
Is it no shut off?
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<div class="bvseo-author">Asked by: Schultzee</div>
<div class="bvseo-answer" data-answerid="3223017">
Thank you for reaching out to Sunbeam&reg;. We value your continued support of our products and we are glad to assist you with your inquiry. Yes, this Standard Size Heating Pad has no auto-off feature. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-01-18</div>
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<div class="bvseo-question-answer" data-questionid="4231260">
<h2 class="bvseo-question">
WATTAGE RANGE?
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<div class="bvseo-author">Asked by: don mango</div>
<div class="bvseo-answer" data-answerid="3118695">
Thank you for reaching out to Sunbeam&reg;. We appreciate your interest with our product. We understand that you are inquiring the wattage range for Sunbeam&reg; Standard Size Heating Pad. We're happy to assist you. Please be advised that this heating pad has 50 watts and it only operates in 110v - 120v. Hope this would help. Have a great day!
<div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-10-02</div>
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<div class="bvseo-question-answer" data-questionid="2589025">
<h2 class="bvseo-question">
Why does say not use use a power inverter, as the inverter I have is rated for 480 watts. The pad only uses 50 watts.
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<div class="bvseo-author">Asked by: Heavy</div>
<div class="bvseo-answer" data-answerid="2169230">
Thank you for contacting Sunbeam! That's a good question. We do not recommend to use a power inverter with our Sunbeam heating pad since it is meant to be used on direct power sources. If you do so, it will damage the control and the heating pad itself.
<div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
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<div class="bvseo-question-answer" data-questionid="2495604">
<h2 class="bvseo-question">
What temp does this get to on the high setting?
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<div class="bvseo-author">Asked by: MikeP</div>
<div class="bvseo-answer" data-answerid="2125042">
This pad pulses on and off, with no pattern to it. &nbsp;It's either using electricity, or it's not. &nbsp;The temperature will vary because it's not constant.
<div class="bvseo-author">Answered by: Jimmybob5</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
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