<!--begin-bvseo-questions-->
<!--begin-questions-->
<div id="bvseo-questionsSection">
<div class="bvseo-question-answer" data-questionid="4554018">
<h2 class="bvseo-question">
What does the flashing F mean?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Pamelamorbark</div>
<div class="bvseo-answer" data-answerid="3310866">
Hello. Thank you for reaching out to us. The &quot;F&quot; means there's a fault on your heating pad. There are several causes to a flashing control or a control displaying &ldquo;FF, F1, or F2&rdquo;: 1. Product is plugged into an extension cord/surge protector and not plugged into a direct wall outlet. 2. Product wasn't plugged in properly. To FIX this problem, do the following to reset your product: 1. Unplug the power cord from the electrical connection. 2. Unplug the cord from the actual product itself (if your product has a detachable cord) 3. Re-plug the cord into the product. Make sure the connection is secure and complete.(if your product has a detachable cord) 4. Re-insert power cord back into a wall outlet. Your Sunbeam&reg; Premium Heating Pad with XpressHeat&reg; has a 5-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly. If you have any more questions, please do not hesitate to reach out. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Sunbeam&reg; Consumer Care
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-10-11</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4518686">
<h2 class="bvseo-question">
New heating pad of the same model not as hot. I had the xpress heat for about 10 years, it finally died and I replaced it with the same one but it&rsquo;s not very hot at all.
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Abby90</div>
<div class="bvseo-answer" data-answerid="3290333">
Hello. Thank you for reaching out to Sunbeam&reg; We're sorry to hear that your heating pad is not hot enough, this is not the experience we want you to have at all. Your satisfaction is our top priority. Please try the following troubleshooting steps: 1. Unplug the heating pad from the wall outlet for at least 30 seconds 2. Verify there is no physical damage to the cord, controller, or heating pad 3. Verify the connection between the heating pad and the controller is tight 4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters. 5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional. 6. Try plugging the heating pad into a different outlet to see if it works in a different outlet. We will make sure to forward your feedback to the appropriate department for further review. Please note that your Premium Heating Pad with XpressHeat&reg; has a 5-Year Limited Warranty. For further assistance, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Sunbeam&reg; Consumer Care
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-08-01</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4354479">
<h2 class="bvseo-question">
What does F mean on control?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Dotes76</div>
<div class="bvseo-answer" data-answerid="3191705">
Thank you for contacting the Sunbeam&reg;. We value your continued support of our product and we are glad to assist you with your inquiry what does the &quot;F&quot; mean on the controller of your heating pad. The &quot;F&quot; means there's a fault on your heating pad. There are several causes to a flashing control or a control displaying &ldquo;FF, F1, or F2&rdquo;: 1. Product is plugged into an extension cord/surge protector and not plugged into a direct wall outlet. 2. Product wasn't plugged in properly. To FIX this problem, do the following to reset your product: 1. Unplug the power cord from the electrical connection. 2. Unplug the cord from the actual product itself (if your product has a detachable cord) 3. Re-plug the cord into the product. Make sure the connection is secure and complete.(if your product has a detachable cord) 4. Re-insert power cord back into a wall outlet. Your Sunbeam&reg; Premium Heating Pad with XpressHeat&reg; has a 5-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly or fill in the &quot;Contact us&quot; link provided below to help you get to the best resolution. Have a good day! https://www.sunbeam.com/support/contact-us
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-31</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="3571253">
<h2 class="bvseo-question">
Where do I take this pad if it isn&rsquo;t working properly, it is only a week old
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Pops 57</div>
<div class="bvseo-answer" data-answerid="2761577">
Thank you for contacting the Sunbeam&reg; Brand. We appreciate you bringing this to our attention and we are sorry to hear that your heating pad is not working properly. This is not the experience that we want you to have. No worries, we are here to help. If your heating pad is not working properly, please try to reset the heating pad and follow the troubleshooting steps below: 1. Turn the heating pad control to the &quot;Off&quot; position and unplug the power cord from the electrical connection. Let it rest for 2 minutes. 2. Check if there is no physical damage on its cord. 3. Check the product plug connection that directly plugs into the product. Make sure the connection is secure and complete. 4. Do not use it with any extension cords, power strips and power converters or inverters as it may affect the pad's performance. 5. Hold the power button down and re-insert the power cord back into a wall outlet at the same time. If the above troubleshooting steps will not work, take note that your heating pad has a 5 years of limited warranty. If you have any questions about the warranty or want to get warranty service, please contact us directly or fill in the &quot;Contact us&quot; link provided below so that we can provide you with a better solution. https://www.sunbeam.com/support/contact-us Have a nice day!
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="2370861">
<h2 class="bvseo-question">
Can I order a replacement cord? We lost it somewhere and need one! Thanks
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="2044528">
Hey there! Thanks for reaching out. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Sunbeam products. You can purchase Sunbeam products and replacement parts at any of our retail partners: Amazon, Walmart, Target, Bed, Bath &amp; Beyond, Best Buy, Costco Wholesale, Meijer, Macy's, Kroger, Kohl's, Sam's Club and The Home Depot. Hope this helps!
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="2358595">
<h2 class="bvseo-question">
Suddenly indicator keeps blinking F and will not turn off unless I completely unplug it ,and will not respond to any temp control
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Muin</div>
<div class="bvseo-answer" data-answerid="2036863">
Hey there! We are sorry to hear that the heating pad control is flashing F. There are several causes to a flashing control or a control displaying &quot;FF, F1, or F2&quot;: 1. Product is plugged into an extension cord/surge protector and not plugged into a direct wall outlet. 2. Product wasn't plugged in properly. To fix this problem, do the following to reset your product: 1. Unplug the power cord from the electrical connection. 2. Unplug the cord from the actual product itself (if your product has a detachable cord) 3. Re-plug the cord into the product. Make sure the connection is secure and complete.(if your product has a detachable cord) 4. Re-insert power cord back into a wall outlet.
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-10-03</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="2351479">
<h2 class="bvseo-question">
My xpressheat Pad power off in every 30 secs any solution? Is this faulty?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: rajat</div>
<div class="bvseo-answer" data-answerid="2033169">
Oh no! That is definitely not the kind of experience that we want you to have. Our Sunbeam Heating Pads were made with the highest quality and complete materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Please give us a call at 1-(800) 892-7684 Monday to Friday 9 AM to 5 PM EST or email us at
[email protected] and we will help you get a replacement heating pads as quick as possible.
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="2344723">
<h2 class="bvseo-question">
what is the lowest temperature in degrees on the heating pad?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: aiza</div>
<div class="bvseo-answer" data-answerid="2028259">
Hey there! Thank you for reaching us out. These are the temperatures for this heating pad: Lo: 110&deg;F Medium: 138&deg;F Hi: 160&deg;F.
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
</div>
</div>
</div>
<script type="text/javascript">
if (document.getElementById('bvseo-questionsSection')) {
document.getElementById('bvseo-questionsSection').style.display = 'none';
}
</script>
<!--end-questions-->
<!--begin-pagination-->
<ul id="bvseo-paginationSection">
<li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.sunbeam.com/pain-relief/general-muscle-pain/premium-heating-pad-with-xpressheat/SAP_2102248.html?bvrrp=Main_Site-en_US/questions/product/2/SP_529849.htm">XPRS HEATING PAD_LCD 6HS Questions - page 2</a></li>
</ul>
<!--end-pagination-->
<ul id="BVSEO_meta" style="display:none!important">
<li data-bvseo="bvDateModified">y_2024, m_10, d_15, h_5CST</li>
<li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.42</li>
<li data-bvseo="cp">cp_1, bvpage1</li>
<li data-bvseo="co">co_hasquestionsanswers, tq_19</li>
<li data-bvseo="cf">loc_en_US, sid_SP_529849, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li>
<li data-bvseo="diagnostics">clientName_sunbeam</li>
</ul>
<!--end-bvseo-questions-->
<ul id="BVSEOSDK_meta" style="display: none !important;">
<li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li>
<li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li>
<li data-bvseo="ct_st">questions, product</li>
</ul>