XPRS HEATING PAD_LCD 6HS is rated 3.9 out of 5 by 399.

Premium Heating Pad with XpressHeat®

Name: Premium Heating Pad with XpressHeat®
Brand: Sunbeam
SKU: SAP_2101069

XPRS HEATING PAD_LCD 6HS is rated 3.9 out of 5 by 399.

COLOR

SIZE: SIZE

Where To Buy

Product Details

Description

This Sunbeam® Premium King-Size Heating Pad with XpressHeat® delivers fast, soothing heat therapy for common muscle pain and joint pain. The 12 x 24-inch plush, large heating pad is extra long for more coverage on large muscle groups, to help accelerate tissue healing and relax sore muscles associated with muscle tension and stress. Feel the heat in 30 seconds with XpressHeat® technology for fast pain relief. Customize treatment with 6 heat settings and optional 2-hour auto-shutoff. Enjoy convenient features such as a premium controller with backlit digital screen for visibility in the dark, a Heat Meter that gradually glows to indicate progress as the pad heats up, and a long 9-foot cord. For optional moist heat therapy, spray fabric with water for deep, penetrating pain relief. The entire flexible, plush hot pad is fully machine washable for easy care—just disconnect the controller.

Pain Relief: 12 x 24-inch premium king-size Sunbeam heating pad provides extra heat coverage* on large muscle groups to deliver fast, soothing heat therapy for common muscle and joint pain *compared to Sunbeam Standard-Size Heating Pads
Fast Heat Technology: Feel the heat in 30 seconds with XpressHeat technology for fast pain relief
Clinically Proven: Heat is clinically proven to relieve pain associated with muscle tension and stress
High-Level Heat: Heat increases blood flow to accelerate tissue healing and relax sore muscles associated with muscle tension and stress
Premium Digital Controller: Customize treatment with 6 heat settings using the premium controller with backlit digital screen for visibility in the dark; a Heat Meter gradually glows to indicate progress as the pad heats up
Premium Fabric Pad: Premium pad is designed for flexibility and maximum comfort with soft, plush fabric; entire pad is fully machine washable and dryer-safe for easy care—just disconnect the controller
Convenient Features: Optional 2-hour auto-shutoff, and a long, convenient 9-foot cord
Moist Heat Option: Spray fabric with water for deep, penetrating pain relief
UL Certified, FDA registered Class II Medical Device
HSA/FSA Eligible

Specifications

Model #: 2013-608-000R
Color: Dark Green
Dimensions: 12" X 24"
Wattage: 180
Power Source: AC
Cord Length (IN): 108
Material Type: Microplush Outer Fabric, Polyester Inner Fabric,Integrated Fabric Pad
Batteries Required: No
SAP #: 2101069

Care & Maintenance

Machine-washable pad
WASHING INSTRUCTIONS: CAUTION: DO NOT DRY CLEAN! DO NOT BLEACH! DO NOT USE WRINGER! 1. Disconnect pad from outlet. 2. Detach Pad Connector from the Control Connector. 3. Machine wash in cool water on gentle cycle, or hand wash. Use mild detergent. 4. Hang to dry or machine dry on gentle, cool cycle. 5. Do not plug in pad and pad connector until they are completely dry.

Product Disclaimer

This product must be used in accordance with the Important Safety Instructions found within the Instruction Booklet.

Warranty

5 year limited warranty

Where to Buy

The following link will take you to a site outside of Sunbeam.

Rated 1 out of 5 by wendy510 from Big heating pad I just recently purchased this heating pad and it's already flashing F. This has been an ongoing problem with these heating pads and I just keep purchasing them. I will no longer be doing that, I have spent so much money on these heating pads and they just keep going out. Nothing upsets me more than going to get into bed and all I see is the big flashing F fo failure so I will no longer be purchasing these anymore. Now I am out another almost $40.00 that's three heating pads in the last year. I'm done

Date published: 2015-07-13

Rated 5 out of 5 by Baby2018 from Warmth First off it came very well packaged it comes with directions to is very easy to use you also have Auto buttons on and off the heat you can put it up or down you have 24 hours and it's to stay on or automatic shut-off is also wonderful if a sore muscles or even if you have cramps it's 1/4 for that as well so I seem to give as gifts or just the email of one or two your parents it's very awesome to use for any occasion specially extreme exercises or sore muscles it's is also good that you can easily very easily clean it's very flexible you can wrap it around your arm or your leg wherever it is that you're hurting at I also has 6 setting which is wonderful

Date published: 2021-06-25

Rated 5 out of 5 by Goldie from Lasts & Works I have 2 of these, and love them. They are used daily, as I am in chronic pain. I noticed people complaining about the flashing F - Unplug the unit from the wall, check to be sure the plug at the heating pad is pushed in all the way, then plug it back into the wall. The F will go away. You MUST unplug it from the wall!

Date published: 2014-09-26

Rated 1 out of 5 by CMEMich from Lifespan of this product is poor.... I have used this Sunbeam Xpress heating pad, the size is great but the short lifespan is not getting a good review. After reading the reviews here, clearly this is a ongoing problem. My orioginal purchase is now on its second replacment as they appear to only funcion for 1 year then you get the undesired flashing F... and no the suggested reset process does not fix the issue. Clearly the manufacturing process needs to be looked into as the failure rate here seems unusualy high.

Date published: 2021-05-09

Rated 1 out of 5 by greenishblue from Flashing F not long after purchase-no longer works Given as a Christmas gift, it is now dead in July. Lifespan of 7 months is less than expected. Worked well when working.

Date published: 2014-07-26

Rated 5 out of 5 by Dshugar625 from Sunbeam xpress heating pad Xl The Sunbeam Xpress heating pad works great! It heats up very quickly, in about 30 seconds to 1 minute. Very impressed at how quickly it heats up! It has an option to have it shut off after 2 hours or to keep it on continuously. That is a great function especially if you lay down with the heating pad on and fall asleep. You don't have to worry about it being on for too long and possibly causing a burn if left on at high temperatures for too much time. The covering of the pad is very soft and you can remove it from the pad and wash it in your washer when needed. Great product and I will definitely recommend this to others.

Date published: 2021-07-02

Rated 1 out of 5 by bartholomew234 from short life span Seemed like such a nice heating pad... washed it exactly according to directions, now I get the flashing "F" on the control pad and it doesn't work. no instruction manual or help guide from manufacturer explains what this means. It means FAIL, clearly. design fail!

Date published: 2014-09-23

Rated 1 out of 5 by Dutchmands from Worked Great for a Year Contacted Sunbeam for warranty replacement. Instead given instructions like I wouldn't have tried it before reaching out. Next day was sent an on-line warranty form to fill out with more information and upload pictures and Amazon receipt. Did so and it would not submit the form. Stated Authorization was needed. Then why send this to me if it doesn't work. Really? Is this worth the hassle?

Date published: 2021-03-07

Rated 5 out of 5 by Nene74 from Heats up fast The Sunbeam Xpress Heat Heating pad is great.The plush cover is comfortable and because it is stitched all the way around, the pad doesn’t slide out or get all scrunched up like so many others that I’ve had. It also has an automatic shut off that can be set to turn off after two hours and a long nine foot cord. There are six setting to set to your comfort level. Spray the cover with a little water and you can use the heating pad for a moist heat therapeutic treatment. This heating pad can be machine washed and dried which is another great feature. Would recommend it to everyone, it’s the best heating pad I’ve ever had.

Date published: 2021-07-07

Rated 2 out of 5 by Evvy from Perfect size My sister bought me 2 of these in the past 6 months. Both are flashing "F" and after reading the reviews I can see this is the end of life cycle. I would not recommend this product to a friend without disclosing that I believe they are designed to be replaced often. She bought me a different one after the second one failed but it is not as therapeutic so I am going to look for another one of these I guess. I thought I did something to the first one when it failed but the second one just decided to give me the "F" when I turned it on this morning. I am very disappointed but have not found a suitable replacement brand.

Date published: 2021-03-09

Rated 2 out of 5 by JML54 from Nice looking, but.... I was impressed when I took the heating pad out of the box. I've always wanted a bigger heating pad than the norm. The cover, which is removable, feels of good quality andI loved the fact that it had digital controls too. With all that said, I had to move the the control up to 6, the highest setting, to feel any warmth coming out. I have an old drug store purchased heating pad that works way better than this though. A #1 setting on my old drug store model is way warmer than the highest (6) setting on this Sunbeam. Great design but sub par performance. I cannot recommend this heating pad to anybody, unfortunately .

Date published: 2021-06-26

Rated 4 out of 5 by cheraarad from Heats Up Fast The Sunbeam XpressHeat Heating Pad XL is quite large like the name implies. The cover is soft and velvety. It heats up fast, about 30 seconds and provides consistent heat. The unit automatically shuts off after 2hrs. There is also a stay on feature, but I prefer that it automatically shuts off after the 2hrs. Another great feature is you can mist the pad with a bit of water for moist heat therapy. The cover is machine washable which is great. I only wish the pad got a little bit hotter then it does. Other than that, it is good. The pad is flexible so you can wrap it round your leg or arm. Just be careful not to sit on the pad. It's long enough to cover your whole back.

Date published: 2021-07-04

Rated 5 out of 5 by Daizin from Best heating pad on the market! Pros: Soft and flexible - Conforms to the body and feels good on the skin. Washable - Forget stiff plastic and covers that always come off. Settings: Stays on or turns off at 2 hours. Stay on feature very important to me. Instant heat - A real plus. No more waiting for heat. 6 heat intensities - Gets hot at 5 and 6, not warm like some pads. Burgundy color - My favorite Cons: Too narrow. Should be wider than 12 inches. Would like to see one sized at 16 x 24. Floppy plug connection. If not careful, pad wires damaged. Wire connection to plug on pad should be reinforced.

Date published: 2015-10-31

Rated 2 out of 5 by SaraBeara from Worked Good, Temporarily This hearing pad worked very nice, but it was just temporary. Now it just flashes F and doesn't heat up, as soon as I turn it on. For a little while I was able to unplug it them plug back in and it would temporarily fix the flashing F, but now it doesn't even turn on long enough to hear up before it starts flashing. Very dissatisfied with this heating pad.

Date published: 2014-12-10

Rated 4 out of 5 by happydaughter from a great heating pad Learned of this product from my mom (who bought it first) and after trying it out decided I needed my own. Large size and soft, flexible material make this a great heating pad. The auto off timer option is another plus, It has 6 heat levels but I find #2 is plenty warm. Have been using for weeks. Since I tend to want the heat overnight, I can't wait until someone figures out how to offer a wireless alternative. Until then, I will use and enjoy this Sunbeam King Express Heat model.

Date published: 2015-04-06

Rated 5 out of 5 by Codermary from The perfect size! I am so happy with my Sunbeam XL Express Heating Pad! It's labeled king sized and it definitely is especially when compared to other "large" sized Heating pads by other brands. And believe me, I know! I have owned many! This one is soft and huge, heats up quite quickly and thoroughly and keeps the temperature you set it too. The handheld controller makes it easy to adjust the settings as well. No one is taking my Sunbeam Heating pad from me! I keep it nearby and use it just about daily because it gives me the best warmth and eases my discomfort quickly and thoroughly. I love it and I also recommend it.

Date published: 2021-07-26

Rated 1 out of 5 by Anonymous from Mysterious Garbage I've owned several of these pads for years on end and they worked great. The new ones, be it from amazon or Walmart or a department store, have all been dysfunctional from the start. The " high " is more akin to the old " low." The flashing F signal happens quickly, at numerous different locations in my home --- or in hotels -- regardless of the pad being plugged directly into a wall socket with no other devices sharing it. How this can happen when it's not been happening in the past with the exact same model is quite the mystery. It cannot be an issue with the wall-plugs of ALL the reviewers here.

Date published: 2026-03-25

Rated 1 out of 5 by cmaurice from The dreaded F after less than a year I bought this heating pad 10 months ago. Just like so many of the other reviews say, my pad had the dreaded “F” show up last night. I tried everything, but it’s completely inoperable. I find it frustrating that the response from the company is that this is rare, and they’ve never heard of it. Every place I check for reviews now has tons of people reporting the same issue - this is not rare! I can’t recommend this heating pad.

Date published: 2023-11-06

Rated 5 out of 5 by GreedyGreenRabbit from Hot and Ready in 2 n 2! Didn't really time it, so 2 mins and 2 secs, is only me guessing. It did heat up really fast. I wish instead of 1 - 6 it actually let you set a certain temperature. I feel that knowing the temperature it's set at helps regulate it better. I will use the hand held thermometer to see the temperature for each number level. Wish it was bigger. You thought the XL would be able to fit around me if I wrapped it back to front, so that it would heat back and front, but it only goes back and stops at my side. Guess I would need a XXL. I do like the way it doesn't get to hot to where it would burn me if it touched my skin. I don't recommend using it without having something between skin and the pad.

Date published: 2021-06-27

Rated 1 out of 5 by Wasted money from Don't waste your money! When I purchased this heating pad about 1 year ago it worked perfectly. Now suddenly it blink "F" and will not heat up. I checked the website for possible fixes, unplugged it, checked all wires, reconnected, moved to another outlet, and did all of the recommended fixes to no avail. After resetting it, it will heat up for about 2 minutes and suddenly flashes "F" again. I would definitely not recommend this product because of its lack of longevity. I don't even use it very often which is the saddest part. Now I'm out of my $38.99 that I paid for this item. Very disappointed!

Date published: 2023-12-22

Rated 5 out of 5 by Sharon5072 from Best heating pad I love the size of the pad, the dark blue color, and the soft plush fabric. The pad is also washable. It's awesome compared to the plastic heating pads that were uncomfortable and got too hot.. This one is soft and heats fine. I would recommend trying this one because of the look, the feel and length it is very comfortable. I like the Auto Off feature. It was a life saver for me when I sprained my ankle. I could wrap this heating pad around it to get good blood flow to the area and just relax. It works wonders for any type of pain.

Date published: 2021-07-11

Rated 4 out of 5 by Jane from Was happy with this, at first Loved this heating pad and the features. I purchased it about 4 months ago and the control switch went out. So disappointed.

Date published: 2014-11-14

Rated 5 out of 5 by Dar26 from King Size Express Heat This XL Sunbeam XpressHeat Heating Pad is awesome and long enough for my back. The directions are easy to follow and I like the automatic 2 hour shutoff if desired and 6 settings to choose from I like that this one heats up extremely quick and it's also a moisture heating pad as well. I just moisten the plus fabric with a sponge or lightly moisten with a Spay bottle. This fabric is machine washable also. The cord is extra long as well if your wall plug in is further away. This fast heat technology is awesome and it has extra coverage. Perfect for my back and flexibility for any area needed.

Date published: 2021-07-06

Rated 3 out of 5 by Angie from Unsure Just bought this model today and plugged it in tonight and received the flashing F instantly. Unplugged and plugged it back in and it started working. Hoping this isn't a sign of an issue going forward! It heated very quickly after the reset and is very soft and comfy.

Date published: 2015-01-03

Rated 2 out of 5 by Unhappy Camper from Nice, but cheaply made cover I bought this heating pad three days ago, and already the very cheap plastic snap on the cover is broken. I like the size, and how it heats up quickly, but seriously - what a cheesy snap! If I had opened it first, I never would have bought it.

Date published: 2014-09-05

Rated 5 out of 5 by JasonFixerUpper from How to fix F - fault problem with Down button. I had the same problem as others with the F - flashing, even after unplugging and plugging back in. I had a doubt there was an issue with the heating element itself. But I think I found a bug in their electronics controller it seems. So after plugging in and pressing Power, I noticed: - says 8 (startup) - quickly shows 4 (less than a second) - then starts flashing F - faulty. I decided to do it again, and plugged it in: - pressed Power - then quickly and repeatedly press the Down button - it drops to 1 - it's working! My guess is heat counter gets stuck in a state greater than 4, which would trigger the F - faulty. The Down button is still able to trigger in that small window the 4 is showing, bringing it back down to 1. It's a weird problem, but appears to be a bounded number issue you see in computer science. Otherwise, it is a great heating pad my wife has been using for several years.

Date published: 2024-01-18

Rated 4 out of 5 by TB1946 from lights up when turned off Bought this to replace another model king size Sunbeam pad because it died after a year which seems to be happening to a lot of them. Its a shame as they are WONDERFUL. When this new one is turned off the controller windows light up for a second or two every now and then. I use the pad so often that I don't unplug it. Its not an "F" that shows up; the entire pad just lights up and then goes off. Is this normal? Should I always unplug it when not in use? Instructions do not say to do that.

Date published: 2014-12-15

Rated 5 out of 5 by JmeD from Great heating pad!! I needed to replace my old heating pad and decided to get this Sunbeam XpressHeat Heating Pad XL and I love it!! It is made of a very good quality material and it is super soft and plush! I use it for my sore muscles and menstrual cramps. It works very quickly and it does a great job at soothing tired aching muscles. I love the features and I like that it can be on for a long time or just 2 hours. It is ready to use out of the box, just plug it in and it gets warm in about 2 minutes. Super value!! I would recommend this brand to anyone looking for an XL sized heating pad!!

Date published: 2021-06-25

Rated 5 out of 5 by EVelez from Great Product I received the Sunbeam XpressHeat Heating Pad in King Size. It’s a nice size but when it states king size, I just expected it to be a little bigger. The heating pad works great, it heated up quickly, it has 6 heat settings, and let me tell you when you put it on the 6th setting be prepared to sweat it gets hot and feels great when you have chronic pain. The heating pad also has a digital LED controller, and you can set it to auto-shutoff in case you forget or fall asleep. The fabric on it is micro plush so it’s really soft and the cover is machine washable which is a plus, it also has an extra-long cord (9 ft). And, as a bonus, it comes with a 5-year warranty. I highly recommend the Sunbeam XpressHeat Heating Pad.

Date published: 2021-07-14

Rated 5 out of 5 by RandyA from Heats quickly and optional 2 hour shut off The plush Xpress heat XL heating pad from Sunbeam works fast and effectively. I have chronic back pan and I love that I can lay down with this across my back and get up feeling virtually pain free and able to move about freely. It's flexible and you can give it a quick spray for moisture heat therapy for a deeper penetrating heat to your tense and sore muscles. The controller is easy to use with big buttons that are clearly marked. This would make a great gift or keep for yourself. I would absolutely recommend the Sunbeam Xpress heat king size plush heating pad.

Date published: 2021-07-17

XPRS HEATING PAD_LCD 6HS Reviews - page 3

<div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="4880117"> <h2 class="bvseo-question"> Is the cord flexible (it doesn't kink or get twisted) </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: RoseG</div> <div class="bvseo-answer" data-answerid="3720641"> Hello,

Thank you for your question. The cord on the Premium Heating Pad with XpressHeat is designed to be flexible for normal use; however, it is not specifically marketed as a kink-resistant or tangle-free cord. 

Like most electrical cords, it may twist or develop kinks depending on how it is handled and stored. To help minimize this, we recommend avoiding tight wrapping and sharp bends when storing the heating pad. If you have additional questions, feel free to contact us directly via https://www.sunbeam.com/support/contact-us or through Live Chat. We&rsquo;re available Mon.-Fri. 9am &ndash; 8pm Eastern Time.

Thank you! <div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div> <div class="bvseo-pubdate">Date published: 2026-06-10</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4878057"> <h2 class="bvseo-question"> Is the cord flexible so it doesn't kink and curl up </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: RoseG</div> <div class="bvseo-answer" data-answerid="3720637"> Hello,

Thank you for your question. The Premium Heating Pad with XpressHeat is designed with a soft, flexible pad for comfort and ease of use. However, the power cord itself is not specifically designed as a &quot;no-kink&quot; or extra-flexible cord, so some curling or bending may occur over time depending on how the product is stored and used. If you have additional questions, feel free to contact us directly via https://www.sunbeam.com/support/contact-us or through Live Chat. We&rsquo;re available Mon.-Fri. 9am &ndash; 8pm Eastern Time.

Thank you! <div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div> <div class="bvseo-pubdate">Date published: 2026-06-10</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4810054"> <h2 class="bvseo-question"> What does it mean when there is a &ldquo;F&rdquo; flashing on the hand piece control ? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: 9112</div> <div class="bvseo-answer" data-answerid="3684394"> It means the poorly engineered and/or cheaply manufactured controller has DIED. MANY customers, including me, have reported the exact same problem. <div class="bvseo-author">Answered by: aky13</div> <div class="bvseo-pubdate">Date published: 2026-04-20</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4757085"> <h2 class="bvseo-question"> What does flashing F mean? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Maben</div> <div class="bvseo-answer" data-answerid="3584113"> Hello,

Thank you for contacting the Sunbeam&reg;. We apologize for any inconvenience you have experienced with your heating pad with F code flashing. That is certainly not the experience we want you to have. No worries, we are here to help.

There are several causes to a flashing control or a control displaying &ldquo;FF, F1, or F2&rdquo;:

1. Product is plugged into an extension cord/surge protector and not plugged into a direct wall outlet.
2. Product wasn't plugged in properly.

To FIX this problem, do the following to reset your product:
1. Unplug the power cord from the electrical connection.
2. Unplug the cord from the actual product itself (if your product has a detachable cord)
3. Re-plug the cord into the product. Make sure the connection is secure and complete.(if your product has a detachable cord)
4. Re-insert power cord back into a wall outlet.

Your Premium Heating Pad with XpressHeat&reg; has a 5-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly https://www.sunbeam.com/support/contact-us so we will be happy to help. We&rsquo;re available Mon.-Fri. 9am &ndash; 8pm Eastern Time.

Thank you!
Sunbeam Consumer Care <div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div> <div class="bvseo-pubdate">Date published: 2025-11-20</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4730349"> <h2 class="bvseo-question"> Can I get a controller replacement? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Kk 2</div> <div class="bvseo-answer" data-answerid="3541045"> Hello, 

Thank you for your inquiry about our Premium Heating Pad with XpressHeat&reg;. The cord is not available separately. You may need to file a warranty claim by visiting our official website Sunbeam.com &gt; Support &gt; Warranty.

If you have more questions, please reach out to us via our official &quot;Contact Us&quot; website. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time.

Thank you!
Sunbeam Consumer Care. <div class="bvseo-author">Answered by: Sunbeam ConsumerCare</div> <div class="bvseo-pubdate">Date published: 2025-09-10</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4712531"> <h2 class="bvseo-question"> Can I purchase a replacement controller/power cord? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: MargG</div> <div class="bvseo-answer" data-answerid="3540526"> Hello Marg,

Thank you for your inquiry about our Premium Heating Pad with XpressHeat&reg;. The cord is not available separately. You may need to file a warranty claim by visiting our official website Sunbeam.com &gt; Support &gt; Warranty.

If you have more questions, please reach out to us via our official &quot;Contact Us&quot; website. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. 

Thank you! 
Sunbeam Consumer Care. <div class="bvseo-author">Answered by: Sunbeam ConsumerCare</div> <div class="bvseo-pubdate">Date published: 2025-09-09</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4601886"> <h2 class="bvseo-question"> Can I replace the plug on the heating pad side of the power cord? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Snoopy num 9</div> <div class="bvseo-answer" data-answerid="3365129"> Hello!

Thank you for your question. Please be advised that we do not suggest replacing the plug by yourself. If your Premium Heating Pad with XpressHeat&reg; is broken, please fill out a warranty claim using the link below.

https://www.sunbeam.com/warranty.html

For further questions or inquiries, you may also visit our Contact Us web form. On the Sunbeam website, select &quot;Contact us&quot; from the drop-down menu after clicking the question mark logo in the top right corner, which will direct you to our contact web form.

Thank you! <div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div> <div class="bvseo-pubdate">Date published: 2025-01-22</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4554018"> <h2 class="bvseo-question"> What does the flashing F mean? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Pamelamorbark</div> <div class="bvseo-answer" data-answerid="3310866"> Hello. Thank you for reaching out to us.
 
The &quot;F&quot; means there's a fault on your heating pad.

There are several causes to a flashing control or a control displaying &ldquo;FF, F1, or F2&rdquo;: 

1. Product is plugged into an extension cord/surge protector and not plugged into a direct wall outlet. 
2. Product wasn't plugged in properly. 

To FIX this problem, do the following to reset your product: 
1. Unplug the power cord from the electrical connection. 
2. Unplug the cord from the actual product itself (if your product has a detachable cord) 
3. Re-plug the cord into the product. Make sure the connection is secure and complete.(if your product has a detachable cord) 
4. Re-insert power cord back into a wall outlet. 

Your Sunbeam&reg; Premium Heating Pad with XpressHeat&reg; has a 5-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly.
 
If you have any more questions, please do not hesitate to reach out. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time.
 
Thank you!
Sunbeam&reg; Consumer Care <div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div> <div class="bvseo-pubdate">Date published: 2025-09-20</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script>   <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.sunbeam.com/pain-relief/general-muscle-pain/premium-heating-pad-with-xpressheat/SAP_2101069.html?actionPoint=Show&bvrrp=Main_Site-en_US/questions/product/2/SP_529849.htm">XPRS HEATING PAD_LCD 6HS Questions - page 2</a></li> </ul>  <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2026, m_6, d_13, h_13CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.46</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_26</li> <li data-bvseo="cf">loc_en_US, sid_SP_529849, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_sunbeam</li> </ul>  <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>