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<div class="bvseo-question-answer" data-questionid="4419626">
<h2 class="bvseo-question">
can you lie on it at night
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<div class="bvseo-author">Asked by: Anne Marie</div>
<div class="bvseo-answer" data-answerid="3227097">
Thank you for reaching out to Sunbeam&reg;. We value your continued support of our product and we are glad to assist you with your inquiry if you can lay on the heating pad at night. No, please do not sit on or lay on your Sunbeam&reg; heating pad. There should be room for air to circulate around the heating pad. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-01-31</div>
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<div class="bvseo-question-answer" data-questionid="3875465">
<h2 class="bvseo-question">
Love my weighted heating pad! Whatever is used for weight, has clumped up in one spot (half dollar size). How can I redistribute it? I&rsquo;ve tried kneading and coaxing (pretty please), to no avail. I use it for lower back so I really feel the lump. TIA!
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<div class="bvseo-author">Asked by: LoMac88</div>
<div class="bvseo-answer" data-answerid="3183454">
The exact same thing happened to my heating pad. I was unable to redistribute the lumps also. It still heats up so I tried to use it as best I can. And it's way past the warranty so I'm stuck with a lumpy heating pad!
<div class="bvseo-author">Answered by: Wiley</div>
<div class="bvseo-pubdate">Date published: 2023-09-21</div>
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<div class="bvseo-question-answer" data-questionid="3959823">
<h2 class="bvseo-question">
How do you fold the heating pad into the star formation on the third picture?&nbsp;
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<div class="bvseo-author">Asked by: Maddiem</div>
<div class="bvseo-answer" data-answerid="2944618">
Thank you for contacting the Sunbeam&reg; brand. We appreciate the opportunity to respond to your inquiry about the ConformHeat&trade; Heating Pad. We want to let you know that this heating pad is a square size and the one that is on the photo is also the same but it is just positioned in such a way that it looks like a star. If you need more help, you can contact us directly or fill up our contact form so we can proceed with the best resolution https://www.sunbeam.com/support/contact-us. Have a great day!
<div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
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<div class="bvseo-question-answer" data-questionid="3924198">
<h2 class="bvseo-question">
How can I get a new cord, the plastic clip broke off and my wife uses it daily. I had to tape it, but it still moves
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<div class="bvseo-author">Asked by: Jrog583</div>
<div class="bvseo-answer" data-answerid="2925642">
Thank you for contacting the Sunbeam&reg; Brand. We appreciate your time reaching out and letting us know what happened with your Sunbeam&reg; ConformHeat&trade; Heating Pad&rsquo;s control/ cord. We would love to help you obtain a replacement control/ cord for your heating pad. However, we regret to inform you that we do not sell cord/control for individual sale. If you wish to purchase new control and if you have any questions about the warranty, we encourage you to please contact us directly or fill in the &quot;Contact us&quot; link provided below so that we can provide you with a better solution. We look forward to hearing from you. https://www.sunbeam.com/support/contact-us Have a nice day!
<div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
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<div class="bvseo-question-answer" data-questionid="2756101">
<h2 class="bvseo-question">
I have this heating pad... pretty sure it's the standard size. It says it comes in king size but I can't find it anywhere. How large is the king size vs. the standard?
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<div class="bvseo-author">Asked by: Jard</div>
<div class="bvseo-answer" data-answerid="2269081">
Thank you for reaching Sunbeam&reg; Brand. The king size heating pad for this model measures 16in x 16in. Have a great day!
<div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
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<div class="bvseo-question-answer" data-questionid="2347507">
<h2 class="bvseo-question">
I have an older model of this product. When I plug it in and push the button for heat, the red light blinks and it does not heat up. Is there anything I can do to fix this? It is blue in color and the only # I found on it is P.N.117702. Thanks for your he
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="2031027">
Hey there! We are sorry to hear that the red light keeps blinking. There are several causes to a flashing control or a control displaying &quot;FF, F1, or F2&quot;: 1. Product is plugged into an extension cord/surge protector and not plugged into a direct wall outlet. 2. Product wasn't plugged in properly. To fix this problem, do the following to reset your product: 1. Unplug the power cord from the electrical connection. 2. Unplug the cord from the actual product itself (if your product has a detachable cord) 3. Re-plug the cord into the product. Make sure the connection is secure and complete.(if your product has a detachable cord) 4. Re-insert power cord back into a wall outlet.
<div class="bvseo-author">Answered by: Sunbeam® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-11-05</div>
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