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2.1 out of 5 Customer Rating
938 - SBM KING SIZE MICROPLUSH HEATING PAD_PUSH BUTTON 4HS is rated 2.1 out of 5 by 149.
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Out of Stock

Premium King-Sized Heating Pad

2.1 out of 5 Customer Rating
938 - SBM KING SIZE MICROPLUSH HEATING PAD_PUSH BUTTON 4HS is rated 2.1 out of 5 by 149.
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Product Details

Description
This Sunbeam® Premium King-Size Heating Pad delivers soothing heat therapy for common muscle pain and joint pain. The 12 x 24-inch flexible, plush extra-large heating pad provides more coverage on large muscle groups to help accelerate tissue healing and relax sore muscles associated with muscle tension and stress. Customize treatment with 4 different heat settings and 2-hour auto-shutoff. This Sunbeam heating pad has convenient features such as an easy-to-use push-button controller with LED heat-setting lights for visibility in the dark, and a long 9-foot cord. For optional moist heat therapy, spray fabric with water for deep, penetrating relief to joint pain and muscle pain. The entire flexible, plush hot pad is fully machine washable for easy care; just disconnect the controller.
  • Pain Relief: 12 x 24-inch premium king-size Sunbeam® heating pad provides extra heat coverage* on large muscle groups to deliver soothing heat therapy for common muscle and joint pain *compared to Sunbeam standard-size heating pads
  • Premium Fabric Pad: Premium pad is designed for flexibility and maximum comfort with soft, plush fabric; entire pad is fully machine washable and dryer-safe for easy care—just disconnect the controller
  • Relieve Pain: Heat relieves pain associated with muscle tension and stress
  • High-Level Heat: Heat increases blood flow to accelerate tissue healing and relax sore muscles associated with muscle tension and stress
  • Easy-to-Use Push-Button Controller: Customize treatment with 4 heat settings using the push-button controller with LED heat-setting lights for visibility in the dark
  • Convenient Features: 2-hour auto-shutoff and a long, convenient 9-foot cord
  • Moist Heat Option: Spray fabric with water for deep, penetrating pain relief
  • HSA/FSA Eligible, UL Certified, FDA-registered Class II Medical Device
  • UL Certified, FDA registered Class II Medical Device
Specifications
  • Model #: 938-511-000R
  • Color: Teal
  • Dimensions: 12" X 24"
  • Wattage: 70
  • Power Source: AC
  • Cord Length (IN): 108
  • Material Type: Microplush Outer Fabric, Polyester Inner Fabric, Integrated Fabric Pad
  • Batteries Required: No
  • SAP #: 2102247
Care & Maintenance
Machine-washable pad
WASHING INSTRUCTIONS: CAUTION: DO NOT DRY CLEAN! DO NOT BLEACH! DO NOT USE WRINGER! 1. Disconnect pad from outlet. 2. Detach Pad Connector from the Control Connector. 3. Machine wash in cool water on gentle cycle, or hand wash. Use mild detergent. 4. Hang to dry or machine dry on gentle, cool cycle. 5. Do not plug in pad and pad connector until they are completely dry.
Product Disclaimer
This product must be used in accordance with the Important Safety Instructions found within the Instruction Booklet.
Warranty
5 year limited warranty
Rated 1 out of 5 by from Didn't last 6 months... I bought the product less than 6 months ago. There is a built in feature to keep it from over heating... a red light blinks and you do this unplug / plug in routine to reset it. I went in to use mine the other night and the light was blinking. I went through the song and dance a dozen times and the light would never stop blinking - which mean the heating pad was not working. It had been unplugged for over 24 hours - no possibility of it being "too hot." I have let the pad unplugged for several days now and when I plug it back in, it continues to blink.I will not purchase this brand of heating pad again and would NOT recommend this product.
Date published: 2015-03-12
Rated 1 out of 5 by from I am sick of this product! I purchased a soft heating pad about 18 months ago. It quit working within 2 months. I bought another one thinking maybe it was a fluke. It quit in 4 weeks. the light would blink, I would unplug according to instructions on the site. Let it sit for 3 hours, (the site says 2), and plug in. It never worked right. So I complained. A very nice an accommodating staff person sent me another one free of charge. I was thrilled. I sent a thank you. Four months it quit. It has been sitting in my closet gathering dust. I am so sick of this. Years ago heating pads lasted from this company. Not anymore. Do not ever buy one, you are simply wasting your money.
Date published: 2016-02-08
Rated 5 out of 5 by from Would not want to live without it! My husband has Rheumatoid Arthritis, & would not be able to tolerate the pain in the AMs without the help of this wonderfully soft heating pad & others also made by Sunbeam. Every Sunbeam heating pad we have bought over the years has performed well over a long period of time, despite the abuse of constant usage. They are definitely worth the money! The cheap, not-Sunbeam choices in the stores are hard, constantly slipping out of the cases, unreliable, & I will never buy another one of those. I love mine so much for soothing achy back muscles that I even take it on vacation! Thank you so much for keeping the quality of your product so high!
Date published: 2016-01-05
Rated 1 out of 5 by from DON'T WASTE YOUR MONEY ZERO, ZERO, ZERO stars. Worked only two days now that blinking red light wont go away and my back is killing me and this one was soft and flexible, which is why I bought it. Now I have to go get and use my old one, which I have had for many years. I don't get why they still sell this product piece of junk. A HUGE WASTE OF MONEY. Unplugging it does not work, using a different outlet, does not work. I dont have the box or receipt anymore I was so happy to get it I threw those items away. DO NOT WASTE YOUR MONEY on this. Looking for a different Company brand now
Date published: 2015-10-11
Rated 2 out of 5 by from PERFECT heating pad, but reliability is POOR This is the absolute PERFECT heating pad for my specific problem but I can't seem to get one to work longer than a few months. I use the pad just about 15 hours a day, every day. I've had to call and get each one replaced ... gone through about 10 of them in the last couple of years. I did find a comparable product (Sunbeam® King Size XpressHeat™ Heating Pad) that has lasted about 3 months so far. I will keep purchasing if I have to since I haven't found any other that works as well.
Date published: 2014-07-03
Rated 1 out of 5 by from Don't buy this one Heating pad just quit working after a few months. The red light on the controller just blinks, no heat and unplugging it and re-plugging it as some have suggested on the net has not effect. This seems to be a chronic problem with Sunbeam products. Perhaps we should all stay away from this brand.
Date published: 2014-06-19
Rated 4 out of 5 by from Best comfort I received this product (though mine was brown) as a Christmas gift last year and it is by far the most comfortable heating pad I have ever had. I have chronic back pain for 15 years and use the heating pad daily. I need the king size to cover my entire back--my pain is centered in the back but the whole back hurts. Other pads that are vinly with covers, the vinyl tears and as the pad ages the wire heating elements become more prominent--not great for a back problem. This pad does not have that issue. Mine also quite working after 8 months---but I had plugged it into an outlet run through a car lighter for a long trip so I don't know if that blew it out or not. So I am giving it another shot despite the bad reviews. Sunbeam---seems like you should correct this issue, offer replacements or discounts on replacements, don't you think?
Date published: 2014-10-18
Rated 1 out of 5 by from Two Down Over the last 4-5 years two in a row a have simply stopped operating.
Date published: 2014-05-19
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<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="4444148"> <h2 class="bvseo-question"> Heating pad keeps showing &amp;ldquo;F&amp;rdquo; after short time using, is it faulty? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: CbRc43</div> <div class="bvseo-answer" data-answerid="3244685"> Hello.&#13;&#10;&#13;&#10; We are sorry to hear that your heating pad keeps showing &amp;ldquo;F&amp;rdquo; after short time using. There are several causes to a flashing control or a control displaying &amp;quot;FF, F1, or F2&amp;quot;:&#13;&#10;&#13;&#10;1. Product is plugged into an extension cord/surge protector and not plugged into a direct wall outlet.&#13;&#10;2. Product wasn&#39;t plugged in properly.&#13;&#10;&#13;&#10;To fix this problem, do the following to reset your product:&#13;&#10;&#13;&#10;1. Unplug the power cord from the electrical connection.&#13;&#10;2. Unplug the cord from the actual product itself (if your product has a detachable cord)&#13;&#10;3. Re-plug the cord into the product. Make sure the connection is secure and complete.(if your product has a detachable cord)&#13;&#10;4. Re-insert power cord back into a wall outlet.&#13;&#10;&#13;&#10;If you have any more questions, please reach out to us via ttps://www.sunbeam.com/support/contact-us or through LiveChat. We&amp;rsquo;re available Mon.-Fri. 9am -5pm Eastern Time.&#13;&#10;&#13;&#10;Thank you!&#13;&#10;&#13;&#10;Sunbeam Care <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-03-28</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4315489"> <h2 class="bvseo-question"> we havE A kING SIZE hEATING PAD WITH EXPRESS HEAT, IT IS STILL UNDER WARRANTY AND HAS QUIT WORKING </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Sharon Tollett</div> <div class="bvseo-answer" data-answerid="3168445"> Thank you for reaching out to Sunbeam&amp;reg;. We are sorry to hear that your heating pad quit working. That is certainly not the experience we want you to have. No worries, we are here to help.&#13;&#10;&#13;&#10;Control Blinking, No Heat or No power may be an indicator that the product is not receiving enough power from the source.&#13;&#10;&#13;&#10;To fix this problem, please follow these troubleshooting steps in order:&#13;&#10;1. Unplug the heating pad from the wall outlet for at least 30 seconds&#13;&#10;2. Verify there is no physical damage to the cord, controller, or heating pad&#13;&#10;3. Verify the connection between the heating pad and the controller is tight&#13;&#10;4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters.&#13;&#10;5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional.&#13;&#10;6. Try plugging the heating pad into a different outlet to see if it works in a different outlet.&#13;&#10;&#13;&#10;Your Sunbeam&amp;reg; Premium King-Sized Heating Pad has a 5-year warranty, If the above resolution will not work please contact us directly or fill in the &amp;quot;Contact us&amp;quot; link provided below to provide the best resolution. Have a great day!&#13;&#10;&#13;&#10;https://www.sunbeam.com/support/contact-us <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-08-08</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4202688"> <h2 class="bvseo-question"> Have a premium king-size Sunbeam &amp;ndash; controller stays somewhat warm after turned off. Is it Necessary to unplug unit after use? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: DCTA</div> <div class="bvseo-answer" data-answerid="3100484"> Thank you for reaching out to Sunbeam&amp;reg;. We appreciate your interest with our product. We understand that you are inquiring if it is necessary to unplug the heating pad after it use. We&#39;re happy to assist you. One of the safety precautions of using this heating pad is to unplug the unit when not using it and never leave the unit unattended. Hope this would help. Have a great day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-05-08</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4176423"> <h2 class="bvseo-question"> Noted that your answer to same question covers the max temp. However what are the temps associated with the three heat settings (i have the standard 12x15 one with low, med, and high settings)?This would be helpful when trying to decide which ones to buy </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Swap</div> <div class="bvseo-answer" data-answerid="3085003"> Thank you for reaching out to Oster&amp;reg;. We value your continued support of our products and we are glad to answer your inquiry. For most Sunbeam&amp;reg; heating pads, you can select a temperature from the following settings: Low: 110&amp;deg;F Medium: 138&amp;deg;F High: 160&amp;deg;F. Sunbeam&amp;reg; heating pads are engineered to never exceed 176&amp;deg;F the temperature set by Underwriters Laboratory (UL). We hope this helps. Have a good day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-05-08</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3671775"> <h2 class="bvseo-question"> Flashing &amp;ldquo;F&amp;rdquo;. Will not turn on or off. Have used it only once. Where are the instructions for the Controller?&amp;nbsp; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Tedmeister</div> <div class="bvseo-answer" data-answerid="2833170"> Thank you for contacting the Sunbeam&amp;reg; Brand! We appreciate you bringing this to our attention and we are sorry to hear that your Sunbeam&amp;reg; Microplush heating pad. It&#39;s definitely not the experience that we want you to have. No worries, we are here to help. &#13;&#10;&#13;&#10;If the control is blinking or flashing &amp;quot;F&amp;quot;, the unit is not heating or not powering on, it might be because the unit does not establish a secure and enough electricity connection from the power source.&#13;&#10;&#13;&#10;It is important that the unit should be plugged into the wall outlet and not to any substitute outlet since all heated products have higher power requirements.&#13;&#10;&#13;&#10;Please check for any possible physical damage on the unit or cord and try the following troubleshooting steps below if there&amp;rsquo;s none.&#13;&#10;&#13;&#10;1. Unplug the power cord from the electrical connection.&#13;&#10;2. Unplug the cord from the actual product.&#13;&#10;3. Re-plug the cord into the connector, making sure the connection is secure.&#13;&#10;4. Re-insert power cord back into a wall outlet. &#13;&#10;&#13;&#10;Note: Power strips, extension cords, surge protectors, adapters or other such electronic devices may negatively impact the performance of your product. Power fluctuations from your power company due to inclement weather will also cause this issue.&#13;&#10;&#13;&#10;If the same problem happens and if you have any questions about the warranty or want to get warranty service, please contact us directly or fill in the &amp;quot;Contact us&amp;quot; link provided below so that we can provide you with a better solution. Have a nice day!&#13;&#10;&#13;&#10;https://www.sunbeam.com/support/contact-us <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-05-08</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2357603"> <h2 class="bvseo-question"> I did all of the things you suggested. I plugged it in many wall outlets. Still flashes </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Anonymous</div> <div class="bvseo-answer" data-answerid="2325955"> I have the same problem. Stopped working in under 6 months. Just keeps blinking and these reset instructions do no remedy the issue. Try another brand&amp;nbsp; <div class="bvseo-author">Answered by: NoSunBeam</div> <div class="bvseo-pubdate">Date published: 2024-05-08</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2404251"> <h2 class="bvseo-question"> I love my King size heating pad. I would like one that size, that comes up over the shoulders and hooks together in front. You had one on QVC, but the quality was terrible. It all bunched up inside the bottom of the cover. Please try again! </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Newt08</div> <div class="bvseo-answer" data-answerid="2135064"> Thank you for taking the time to share your experience. Your feedback is important to us, and it helps us to continuously improve our products and services. If there&#39;s anything we can do to assist you, kindly fill-up this form https://www.sunbeam.com/en_CA/customerservicecontact?cid&#61;contactus and we will get you all taken care of. Have a nice day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-05-08</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2379565"> <h2 class="bvseo-question"> Hello I want to purchase the &#13;&#10; Model#: 2102247. Can&#39;t find store carries it. Want to order here online. Why can&#39;t I? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: mstomay</div> <div class="bvseo-answer" data-answerid="2050246"> Hey there! We are sorry to hear that you were not able to find it at the stores. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Sunbeam products. Our Sunbeam beaters are available online and in-store authorized retailers and here&#39;s the complete list: Amazon, Walmart, Target, Bed, Bath &amp;amp; Beyond, Costco Wholesale, Meijer, Macy&#39;s, Kroger, Kohl&#39;s, QVC, Walgreens and The Home Depot. Have a good day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-05-08</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <!--begin-pagination--> <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.sunbeam.com/pain-relief/general-muscle-pain/938---sbm-king-size-microplush-heating-pad_push-button-4hs/SP_437566.html?bvrrp=Main_Site-en_US/questions/product/2/SP_437566.htm">938 - SBM KING SIZE MICROPLUSH HEATING PAD_PUSH BUTTON 4HS Questions - page 2</a></li> </ul> <!--end-pagination--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2024, m_10, d_15, h_5CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.42</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_48</li> <li data-bvseo="cf">loc_en_US, sid_SP_437566, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_sunbeam</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>