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<div class="bvseo-question-answer" data-questionid="4444148">
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Heating pad keeps showing &ldquo;F&rdquo; after short time using, is it faulty?
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<div class="bvseo-author">Asked by: CbRc43</div>
<div class="bvseo-answer" data-answerid="3244685">
Hello. We are sorry to hear that your heating pad keeps showing &ldquo;F&rdquo; after short time using. There are several causes to a flashing control or a control displaying &quot;FF, F1, or F2&quot;: 1. Product is plugged into an extension cord/surge protector and not plugged into a direct wall outlet. 2. Product wasn't plugged in properly. To fix this problem, do the following to reset your product: 1. Unplug the power cord from the electrical connection. 2. Unplug the cord from the actual product itself (if your product has a detachable cord) 3. Re-plug the cord into the product. Make sure the connection is secure and complete.(if your product has a detachable cord) 4. Re-insert power cord back into a wall outlet. If you have any more questions, please reach out to us via ttps://www.sunbeam.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Sunbeam Care
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-03-28</div>
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<div class="bvseo-question-answer" data-questionid="4315489">
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we havE A kING SIZE hEATING PAD WITH EXPRESS HEAT, IT IS STILL UNDER WARRANTY AND HAS QUIT WORKING
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<div class="bvseo-author">Asked by: Sharon Tollett</div>
<div class="bvseo-answer" data-answerid="3168445">
Thank you for reaching out to Sunbeam&reg;. We are sorry to hear that your heating pad quit working. That is certainly not the experience we want you to have. No worries, we are here to help. Control Blinking, No Heat or No power may be an indicator that the product is not receiving enough power from the source. To fix this problem, please follow these troubleshooting steps in order: 1. Unplug the heating pad from the wall outlet for at least 30 seconds 2. Verify there is no physical damage to the cord, controller, or heating pad 3. Verify the connection between the heating pad and the controller is tight 4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters. 5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional. 6. Try plugging the heating pad into a different outlet to see if it works in a different outlet. Your Sunbeam&reg; Premium King-Sized Heating Pad has a 5-year warranty, If the above resolution will not work please contact us directly or fill in the &quot;Contact us&quot; link provided below to provide the best resolution. Have a great day! https://www.sunbeam.com/support/contact-us
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-08-08</div>
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<div class="bvseo-question-answer" data-questionid="4202688">
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Have a premium king-size Sunbeam &ndash; controller stays somewhat warm after turned off. Is it Necessary to unplug unit after use?
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<div class="bvseo-author">Asked by: DCTA</div>
<div class="bvseo-answer" data-answerid="3100484">
Thank you for reaching out to Sunbeam&reg;. We appreciate your interest with our product. We understand that you are inquiring if it is necessary to unplug the heating pad after it use. We're happy to assist you. One of the safety precautions of using this heating pad is to unplug the unit when not using it and never leave the unit unattended. Hope this would help. Have a great day!
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
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<div class="bvseo-question-answer" data-questionid="4176423">
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Noted that your answer to same question covers the max temp. However what are the temps associated with the three heat settings (i have the standard 12x15 one with low, med, and high settings)?This would be helpful when trying to decide which ones to buy
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<div class="bvseo-author">Asked by: Swap</div>
<div class="bvseo-answer" data-answerid="3085003">
Thank you for reaching out to Oster&reg;. We value your continued support of our products and we are glad to answer your inquiry. For most Sunbeam&reg; heating pads, you can select a temperature from the following settings: Low: 110&deg;F Medium: 138&deg;F High: 160&deg;F. Sunbeam&reg; heating pads are engineered to never exceed 176&deg;F the temperature set by Underwriters Laboratory (UL). We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
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<div class="bvseo-question-answer" data-questionid="3671775">
<h2 class="bvseo-question">
Flashing &ldquo;F&rdquo;. Will not turn on or off. Have used it only once. Where are the instructions for the Controller?&nbsp;
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<div class="bvseo-author">Asked by: Tedmeister</div>
<div class="bvseo-answer" data-answerid="2833170">
Thank you for contacting the Sunbeam&reg; Brand! We appreciate you bringing this to our attention and we are sorry to hear that your Sunbeam&reg; Microplush heating pad. It's definitely not the experience that we want you to have. No worries, we are here to help. If the control is blinking or flashing &quot;F&quot;, the unit is not heating or not powering on, it might be because the unit does not establish a secure and enough electricity connection from the power source. It is important that the unit should be plugged into the wall outlet and not to any substitute outlet since all heated products have higher power requirements. Please check for any possible physical damage on the unit or cord and try the following troubleshooting steps below if there&rsquo;s none. 1. Unplug the power cord from the electrical connection. 2. Unplug the cord from the actual product. 3. Re-plug the cord into the connector, making sure the connection is secure. 4. Re-insert power cord back into a wall outlet. Note: Power strips, extension cords, surge protectors, adapters or other such electronic devices may negatively impact the performance of your product. Power fluctuations from your power company due to inclement weather will also cause this issue. If the same problem happens and if you have any questions about the warranty or want to get warranty service, please contact us directly or fill in the &quot;Contact us&quot; link provided below so that we can provide you with a better solution. Have a nice day! https://www.sunbeam.com/support/contact-us
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
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<div class="bvseo-question-answer" data-questionid="2357603">
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I did all of the things you suggested. I plugged it in many wall outlets. Still flashes
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="2325955">
I have the same problem. Stopped working in under 6 months. Just keeps blinking and these reset instructions do no remedy the issue. Try another brand&nbsp;
<div class="bvseo-author">Answered by: NoSunBeam</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
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<div class="bvseo-question-answer" data-questionid="2404251">
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I love my King size heating pad. I would like one that size, that comes up over the shoulders and hooks together in front. You had one on QVC, but the quality was terrible. It all bunched up inside the bottom of the cover. Please try again!
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<div class="bvseo-author">Asked by: Newt08</div>
<div class="bvseo-answer" data-answerid="2135064">
Thank you for taking the time to share your experience. Your feedback is important to us, and it helps us to continuously improve our products and services. If there's anything we can do to assist you, kindly fill-up this form https://www.sunbeam.com/en_CA/customerservicecontact?cid=contactus and we will get you all taken care of. Have a nice day!
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
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<div class="bvseo-question-answer" data-questionid="2379565">
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Hello I want to purchase the Model#: 2102247. Can't find store carries it. Want to order here online. Why can't I?
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<div class="bvseo-author">Asked by: mstomay</div>
<div class="bvseo-answer" data-answerid="2050246">
Hey there! We are sorry to hear that you were not able to find it at the stores. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Sunbeam products. Our Sunbeam beaters are available online and in-store authorized retailers and here's the complete list: Amazon, Walmart, Target, Bed, Bath &amp; Beyond, Costco Wholesale, Meijer, Macy's, Kroger, Kohl's, QVC, Walgreens and The Home Depot. Have a good day!
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
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