The Renue™ Tension Relief Heat Wrap provides therapeutic relaxing heat directly to the area of stress in neck & shoulders and offers spa-style relief any day of the week. Area specific heating pad designed with a unique shape and upper flap to allow for treatment of the neck and shoulders. Slightly weighted edges provide a custom fit that securely increases contact with the neck and shoulders.
Magnetic clasp offers secure comfortable fit
Digital LED controller
4 heat settings
2-hour shut off
Fully machine washable pad
Moist heat option for increased heat therapy effectiveness
Sunbeam® Renue® Tension Relieving Heat Therapy is rated
2.5 out of
Rated 5 out of
Lindsay 27 from
love it!I had problems with the one i bought not working after 11 months of use. I contacted the company and they replaced it free of charge (and quickly) . I was really impressed with the customer service. It's a bit stiff at first and that makes it feel smaller than it is - but it breaks in quickly and is very comfortable to wear. I use it daily as i have chronic neck and shoulder pain. I will always own one of these. After the one i have finally stops working i will definitely buy another.
Date published: 2015-03-26
Rated 2 out of
Bob bob from
Must have a small frame!I ordered this neck wrap as I’ve strained my neck and have been in pain for 2 no this now. It’s great for my daughter, but too small for a grown man. I weight 230 lbs and I’m 6’1. The pad barely makes it over my shoulders. The magnets meant I connect at the ends are left 4 inches apart. Definitely need to have an XL size made for this. I guess I should have know from the pictures; you only see women using it. Great if you have a small lady frame!
Date published: 2017-11-14
Rated 4 out of
Tension Relief!I have had this for a year and didn't use it much. But when I needed it for my tense shoulders and neck it felt wonderful. Really does what it says. Or it did, I should say, because one day I went to unplug it and the plastic case on the controls was melted and it doesn't work anymore. I would call Sunbeam about it but they won't do anything. I know this because when my other heating pad quit they promised to replace it and that was so many months ago and I guess they changed their mind because I never received it.
Date published: 2019-07-14
Rated 2 out of
Better Than Nothing At AllThe heat came on VERY quickly. That's the best part. But, it wasn't as effective when it was set to stay on 'auto off' or when it went down to zero randomly and turned on at it's own will... I suppose to keep from overheating...
A great feature that proved to be almost pointless was the magnetic clip that holds only the top corners together. That fact that the magnet was restricted to one location made it very loose and impossible to penetrate the tension areas without leaning or laying down against something.
The heat went up to 6 dials, which wasn't enough since I had to take hot showers before using. I suppose the tension, (caused by stress from work), was so severe I could only feel the heat two days after the severity broke.
Date published: 2019-09-09
Rated 3 out of
Faulty HeatHi, I have bought many Sunbeam products and very pleased with the customer service for the warranty items. So I bought my wife the Sunbeam Renue Heating pad (885-CN) last Christmas in spa green as it is her favorite color. It work great during the cold nights but now is flashing red and the heat is weak. Can you assist ? Thanks for you time.
Date published: 2020-01-16
Rated 3 out of
Just okay..I received this as a gift and was so excited to use it for my neck and shoulder tension. Unfortunately it kind of floats on my shoulders (i have a small frame) so I have to be laying down to feel the heat. It would be great if this heating pad had a little more weight to it to keep it down. Another thing that i've noticed is that it after being on high heat for about 15 minutes, it starts to cool down on its own. The setting is still on high but I can definitely feel a difference. The product description says that it has a 2 hour auto-off so my understanding is that it will stay on for 2 hours. Not sure if the cool down is normal or not..
Overall, this product is great to have just to keep warm in winter while watching a movie but for my purpose I wasnt satisfied.
Date published: 2018-10-09
Rated 1 out of
Pain in the neck from
DisappointedI bought this thinking that it would provide therapeutic heat to both neck and shoulders however the heat at maximum is not very hot and very uneven. While the neck area is the hottest (which is not very hot) the shoulder areas are barely lukewarm.
Date published: 2016-03-30
Rated 1 out of
Doesn't workonly thing that heats up is the led control pad the high led blinks and that s all it does product worked for about a week at most and trying to warrantee product good luck no service centres in Manitoba