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<div class="bvseo-question-answer" data-questionid="2426598">
<h2 class="bvseo-question">
No cover and no zipper. How do we wash these?
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<div class="bvseo-author">Asked by: Jess</div>
<div class="bvseo-answer" data-answerid="2118277">
Hey there! Good question. The cleaning instructions can be found on the manual. WASHING INSTRUCTIONS: CAUTION: DO NOT DRY CLEAN! DO NOT BLEACH! DO NOT USE WRINGER! 1. Disconnect pad from outlet. 2. Remove cover from pad. 3. Machine wash only the cover in cool water on gentle cycle, or hand wash. Use mild detergent. 4. Hang to dry or machine dry on gentle, cool cycle. 5. Do not wash heating pad. Wipe heating pad with a damp cloth only, as needed. Do not dampen the cord and connector. Hang to dry. We hope this helps!
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-02-05</div>
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<div class="bvseo-question-answer" data-questionid="2428719">
<h2 class="bvseo-question">
What does it mean when it flashes&rdquo;F&rdquo;?
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<div class="bvseo-author">Asked by: Noheatsunbeam</div>
<div class="bvseo-answer" data-answerid="2081332">
Hey there! Good question. There are several causes to a flashing control or a control displaying &quot;FF, F1, or F2&quot;: 1. Product is plugged into an extension cord/surge protector and not plugged into a direct wall outlet. 2. Product wasn't plugged in properly. To fix this problem, do the following to reset your product: 1. Unplug the power cord from the electrical connection. 2. Unplug the cord from the actual product itself (if your product has a detachable cord) 3. Re-plug the cord into the product. Make sure the connection is secure and complete.(if your product has a detachable cord) 4. Re-insert power cord back into a wall outlet.
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-12-28</div>
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<div class="bvseo-question-answer" data-questionid="2420391">
<h2 class="bvseo-question">
How do I make a warranty claim, please? I have a non-functional heating pad that I really need to have working.&nbsp; Please respond with a real answer.
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<div class="bvseo-author">Asked by: Dan Frain</div>
<div class="bvseo-answer" data-answerid="2076807">
Hey there! We're glad you've asked and we are sorry to hear that your Sunbeam heating pad is not functioning. For warranty claim, please give us a call at 1-800-435-1250. For your convenience, our product specialist is available Mondays - Friday from 9:00 AM to 5:00 PM, EST. We look forward to assisting you!
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-12-21</div>
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<div class="bvseo-question-answer" data-questionid="2409913">
<h2 class="bvseo-question">
Which side goes against body? Plush or tan side with warning and directions?
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="2072273">
Plush side
<div class="bvseo-author">Answered by: MysultanI</div>
<div class="bvseo-pubdate">Date published: 2020-12-17</div>
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