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<div class="bvseo-question-answer" data-questionid="2351218">
<h2 class="bvseo-question">
If I'm not on the go and wanted to use this at home, is it possible to use the product while it is plugged in?
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="2033183">
Hey there! Thank you for reaching us out. We advise to charge this for 8 hours and it is ready to use again.
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-11-06</div>
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<div class="bvseo-question-answer" data-questionid="2313063">
<h2 class="bvseo-question">
As a nurse I can this as a really big help for my back and shoulder aches and pains during 12-16hour shifts. This pandemic is taking a toll on Healthcare workers for sure. My question is, can replacement pads be purchased in retail store?
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<div class="bvseo-author">Asked by: Nursepenny</div>
<div class="bvseo-answer" data-answerid="2017542">
Hey there! Thanks for reaching us out. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Sunbeam products. Our Sunbeam products are available at online and in-store authorized retailers and you can purchase on these following stores: Amazon, Walmart, Target, Bed, Bath &amp; Beyond, Costco Wholesale, Meijer, Macy's, Kroger, Kohl's, QVC, Walgreens and The Home Depot. Have a good day!
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-12-14</div>
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<div class="bvseo-question-answer" data-questionid="2319724">
<h2 class="bvseo-question">
Can I buy an extra cord for the head pad connectors?
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<div class="bvseo-author">Asked by: Maureens</div>
<div class="bvseo-answer" data-answerid="2017260">
Hey there! Thanks for reaching us out. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Sunbeam products. Our Sunbeam replacement cords are available at online and in-store authorized retailers and you can purchase on these following stores: Amazon, Walmart, Target, Bed, Bath &amp; Beyond, Costco Wholesale, Meijer, Macy's, Kroger, Kohl's, QVC, Walgreens and The Home Depot. Have a good day!
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-10-24</div>
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<div class="bvseo-question-answer" data-questionid="2230437">
<h2 class="bvseo-question">
Can a 83 year old place patches directly on the skin? No issues?
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<div class="bvseo-author">Asked by: Kalani</div>
<div class="bvseo-answer" data-answerid="1996990">
Hey there! Thanks for reaching out. We suggest you to consult with the doctor prior to using our Sunbeam product.
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-10-05</div>
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<div class="bvseo-question-answer" data-questionid="1892754">
<h2 class="bvseo-question">
how do i know when my goheat controller is fully charged
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<div class="bvseo-author">Asked by: rtmsuwanee</div>
<div class="bvseo-answer" data-answerid="1779416">
Thanks for reaching out! We would like to hear more about this so we can provide better information. Please call us at (800) 892-7684 so we can speak to you directly. You can reach us between the hours of 9am-6pm EST Monday-Friday. Talk to you soon!
<div class="bvseo-author">Answered by: Sunbeam ConsumerCare</div>
<div class="bvseo-pubdate">Date published: 2020-05-09</div>
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<div class="bvseo-question-answer" data-questionid="1639246">
<h2 class="bvseo-question">
Yes hello, I have a chronic Nerve Pain, in my face, called Trigerneuralgia, could yourHeat pads, help me and could the patches be placed on my Face, I have 4 Dental implants, which isn't the cause of my Nerve pain, Please let me know, Thank-you Eileen Dr
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<div class="bvseo-author">Asked by: Pinky 20</div>
<div class="bvseo-answer" data-answerid="1777737">
Thanks for reaching out! We suggest you to consult with your doctor and dentist prior to using our Sunbeam product.
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-04-21</div>
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<div class="bvseo-question-answer" data-questionid="1666272">
<h2 class="bvseo-question">
Can you use one pad at a time to receive relief?
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<div class="bvseo-author">Asked by: Tina78</div>
<div class="bvseo-answer" data-answerid="1776388">
Thanks for reaching out! In order to better assist you with obtaining parts for your mixer, please give us a call at 1-(800) 667-8623. For your convenience, we are available Mon-Fri 9 am-6 pm, EST. We look forward to assisting you!
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-12-14</div>
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<div class="bvseo-question-answer" data-questionid="1839844">
<h2 class="bvseo-question">
Dear, I have questions about the power supply. Can this heated patches use with 220 voltage? If don't, can I use converter to step down the voltage? And could you please recommend which converter I need to use?
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="1764612">
We're glad you've asked! All of our products that are sold in the United States and Canada are manufactured and UL approved for 110-120 voltage only.
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-04-13</div>
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<li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.sunbeam.com/pain-relief/general-muscle-pain/goheat-portable-heated-patches-starter-kit/SAP_804STR2P.html?bvrrp=Main_Site-en_US/questions/product/2/SP_438954.htm">Sunbeam GoHeat Portable Heated Patches for Pain Relief Starter Kit, 2 Reusable Gel Patches & Clip On Rechargeable Control Unit with 3 Heat Settings Questions - page 2</a></li>
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