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<div class="bvseo-question-answer" data-questionid="4610805">
<h2 class="bvseo-question">
My heated bed pad isn't working. The controls say FF!!! Any help would be much appreciated.
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<div class="bvseo-author">Asked by: PanAmer</div>
<div class="bvseo-answer" data-answerid="3381068">
Hello. Thank you for your question. We are very sorry to hear about this. The 'FF' message on Sunbeam bedding controls typically indicates a faulty control. This means that the control unit may need to be replaced. In this case, please open a warranty claim for using the following link on our website and we will be happy to assist you. https://www.sunbeam.com/warranty.html If you have any more questions, please reach out to us via https://www.sunbeam.ca/en_CA/customerservicecontact?cid=contactus. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Sunbeam Consumer Care
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-02-20</div>
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<div class="bvseo-question-answer" data-questionid="4467271">
<h2 class="bvseo-question">
If the low is 110 degrees, what is the temp of the warm setting? Thank you.
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<div class="bvseo-author">Asked by: Barb2</div>
<div class="bvseo-answer" data-answerid="3260521">
Hello. Thank you for reaching Sunbeam&reg;. Please see the information below about the temperature settings for our King Size Heating Pad: -Low: 110&deg;F -Medium: 138&deg;F -High: 160&deg;F. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Sunbeam&reg; Consumer Care
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-11-12</div>
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<div class="bvseo-question-answer" data-questionid="4259091">
<h2 class="bvseo-question">
Can you lie in bed on it underneath your back?
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<div class="bvseo-author">Asked by: veronica75</div>
<div class="bvseo-answer" data-answerid="3134997">
Thank you for reaching out to Sunbeam&reg;. We value your continued support of our products and we are glad to answer your inquiry. Please note that we do not recommend sitting on or laying on your Sunbeam&reg; heating pad. There should be room for air to circulate on the heating pad to reduce the risk of burns, electric shock, fire, and personal injury. Hope this helps. Have a great day!
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-09-27</div>
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<div class="bvseo-question-answer" data-questionid="4254448">
<h2 class="bvseo-question">
Those the 2 hour light cut off. Those this mean pad is off? After 10 min
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<div class="bvseo-author">Asked by: Reddgur</div>
<div class="bvseo-answer" data-answerid="3132417">
Thank you for reaching out to Sunbeam&reg;. We appreciate the opportunity to respond to your inquiry about the heating pad. We will be more than happy to assist you. The heating pad auto-Off feature is set to turn the unit off after 2 hours of continuous use. Note: Some models may be 30 min or 1 hr. Have a great day!
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-09-27</div>
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<div class="bvseo-question-answer" data-questionid="4234916">
<h2 class="bvseo-question">
how much is the cost of electricity used by this pad
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<div class="bvseo-author">Asked by: East Bay Denny</div>
<div class="bvseo-answer" data-answerid="3119835">
Thank you for reaching out to Sunbeam&reg;. We appreciate the opportunity to respond to your inquiry about the heating pad. We will be more than happy to assist you. The heating pad has a 50 wattage and the electricity use will depend on how often the product will be used on a daily basis. Thank you and I hope you enjoy the rest of your day!
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-22</div>
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<div class="bvseo-question-answer" data-questionid="4031919">
<h2 class="bvseo-question">
Temperature of each setting?
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<div class="bvseo-author">Asked by: Bobowha</div>
<div class="bvseo-answer" data-answerid="2988779">
Thank you for reaching Sunbeam&reg;. We appreciate the opportunity to respond to your inquiry about the heating pad temperatures. Please see the information below. Low: 110&deg;F Medium: 138&deg;F High: 160&deg;F. If you have any questions, you can contact us directly or fill up our contact form so we can proceed with the best resolution https://www.sunbeam.com/support/contact-us. Have a great day!
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
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<div class="bvseo-question-answer" data-questionid="2431635">
<h2 class="bvseo-question">
What is this product's UPC code?
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="2135043">
Thanks for reaching out! The heating pad's UPC code is 00053891133784. You can purchase Sunbeam products and replacement parts at any of our retail partners. Here are the lists of our retail partners: Bed, Bath &amp; Beyond, Kohl's, Amazon, Walmart, Costco, The Home Depot, BestBuy, London Drugs, Canadian Tire and Hudson's Bay. Have a great day!
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
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<div class="bvseo-question-answer" data-questionid="2488575">
<h2 class="bvseo-question">
Where can I get a replacement SPONGE pad for my 12x24 heat pad
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<div class="bvseo-author">Asked by: replacement sponge pad</div>
<div class="bvseo-answer" data-answerid="2115878">
Hey there! We're glad you've asked. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Sunbeam products. You can purchase Sunbeam products and replacement parts at any of our retail partners. You may find this complete list of our online and in-store authorized retailers: Amazon, Walmart, Target, Bed, Bath &amp; Beyond, Best Buy, Costco Wholesale, Meijer, Macy's, Kroger, Kohl's, Sam's Club and The Home Depot.
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-07-13</div>
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