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<div class="bvseo-question-answer" data-questionid="4412932">
<h2 class="bvseo-question">
Does any power bank work
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<div class="bvseo-author">Asked by: Conni</div>
<div class="bvseo-answer" data-answerid="3225596">
Thank you for reaching out to Sunbeam&reg;. We value your continued support of our product and we are glad to assist you with your inquiry if any of our power bank works. Please be advised that all our battery accessory is working. If the battery accessory or the heating pad is not working, please try the following steps to remedy this issue: -Please make sure that you have fully charged the battery for 3 hours or until the light is solid green. -Verify tight connection between pad and USB outlet. -Verify no physical damage to the cord, power button, pad or battery. -Verify that the charger is plugged in properly when charging. -Ensure the USB power source can provide a 2A current output Your heating pad has a 1-year of limited warranty. If this issue still occurs, please contact us directly or fill in the &quot;Contact us&quot; link provided below so that we can provide you with a better solution. Have a nice day! https://www.sunbeam.com/support/contact-us
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-01-26</div>
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<div class="bvseo-question-answer" data-questionid="4393871">
<h2 class="bvseo-question">
Is there a usb connection cable for this battery pack. I have an anker power block I would like to plug the battery into.
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<div class="bvseo-author">Asked by: ChuckQ</div>
<div class="bvseo-answer" data-answerid="3214702">
Thank you for reaching out to Sunbeam&reg;. We value your continued support of our product and we are glad to assist you with your inquiry if the GoHeat&trade; Cordless Heating Pad Battery Accessory has a USB connection cable. Please be advised that this battery accessory does not have a USB connection cable. We hope this would help. Have a great day!
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-12-20</div>
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<div class="bvseo-question-answer" data-questionid="4301487">
<h2 class="bvseo-question">
Where can I buy battery model number is SW119B?
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<div class="bvseo-author">Asked by: Geb111</div>
<div class="bvseo-answer" data-answerid="3160358">
Thank you for reaching out to Sunbeam&reg;. We value your continued support of our product and we are glad to assist you with your inquiry where to purchase the Sunbeam&reg; GoHeat&trade; Cordless Heating Pad Battery Accessory. We'd like to kindly request that you contact us directly or fill in the &quot;Contact us&quot; link provided below to help you get to the best resolution. Have a good day! https://www.sunbeam.com/support/contact-us
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-11-10</div>
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<div class="bvseo-question-answer" data-questionid="4132261">
<h2 class="bvseo-question">
Can you keep the battery plugged in to the charger and the charger plugged in at all times so that it will always be ready to use?
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<div class="bvseo-author">Asked by: W1022</div>
<div class="bvseo-answer" data-answerid="3053422">
Thank you for reaching out to Sunbeam&reg;. We appreciate the opportunity to respond to your inquiry about the GoHeat&trade; Cordless Heating Pad Battery Accessory. We will be more than happy to assist you. You may always plug it in when in use for it to be always ready but it is not recommended since it is not indicated in the manual. If you have more inquiries, please contact us directly or kindly request to fill up our contact form so we can proceed with the best resolution https://www.sunbeam.com/support/contact-us. Have a great day!
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
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<div class="bvseo-question-answer" data-questionid="4099379">
<h2 class="bvseo-question">
where can i just buy the battery for my model 2000-825 heating pad?
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<div class="bvseo-author">Asked by: Mjjy</div>
<div class="bvseo-answer" data-answerid="3053376">
Thank you for reaching out to Sunbeam&reg;. We appreciate the opportunity to respond to your inquiry about the GoHeat&trade; Cordless Heating Pad Battery Accessory. We will be more than happy to assist you. Please contact us directly to check for replacement availability or provide information where to possibly get it. Have a great day!
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
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<div class="bvseo-question-answer" data-questionid="4010185">
<h2 class="bvseo-question">
Bought the GoHeat Pad through Amazon Australia. Sunbeam Australia does hold stocks of this product. Bought in August 2021 with a warranty for one year. The GoHeat Pad performs excellently. The battery did not last. Can Sunbeam sent this replacement?
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<div class="bvseo-author">Asked by: Keem</div>
<div class="bvseo-answer" data-answerid="2985280">
Thank you for reaching Sunbeam&reg;. We appreciate the opportunity to respond to your inquiry about the GoHeat&trade; Cordless Heating Pad Battery Accessory. Please contact us directly to have it checked and guide you about getting the battery needed. You may also fill up our contact form so we can proceed with the best resolution https://www.sunbeam.com/support/contact-us. Have a great day!
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
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<div class="bvseo-question-answer" data-questionid="3997389">
<h2 class="bvseo-question">
I've wasted 2 days calling a few retailers, then contacting every website you gave. I've learned a valuable lesson. 1st never buy anything that has a replacement battery before I make sure manufacturer has replacement batteries. 2nd - not buying Sunbeam
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<div class="bvseo-author">Asked by: cm2022</div>
<div class="bvseo-answer" data-answerid="2985267">
Thank you for reaching Sunbeam&reg;.&nbsp;We are sorry to hear about your experience in getting the&nbsp;GoHeat&trade; Cordless Heating Pad Battery Accessory. We want to let you know that the replacement battery is not available for replacement.&nbsp; What we can do is check the warranty of the whole unit for a possible&nbsp;replacement, please contact us directly&nbsp;or&nbsp;fill up our contact form so we can proceed with the best resolution&nbsp;https://www.sunbeam.com/support/contact-us. Have a great&nbsp;day!
<div class="bvseo-author">Answered by: Sunbeam Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
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<div class="bvseo-question-answer" data-questionid="3985826">
<h2 class="bvseo-question">
I need a replacement battery for my GoHeat cordless heating pad, but none of the retailer links on this page have the product. Please let me know where I can actually purchase one. Thank you.
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<div class="bvseo-author">Asked by: TamSu</div>
<div class="bvseo-answer" data-answerid="2979093">
You can't purchase one. I checked every retailer. None of them sell it. I also cannot find the fast charger. This is a failure of Sunbeam's - not getting their products to the market.
<div class="bvseo-author">Answered by: Curt56</div>
<div class="bvseo-pubdate">Date published: 2024-05-08</div>
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