<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="3985826"> <h2 class="bvseo-question"> I need a replacement battery for my GoHeat cordless heating pad, but none of the retailer links on this page have the product. Please let me know where I can actually purchase one. Thank you. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: TamSu</div> <div class="bvseo-answer" data-answerid="2979093"> You can&#39;t purchase one. I checked every retailer. None of them sell it. I also cannot find the fast charger. This is a failure of Sunbeam&#39;s - not getting their products to the market. <div class="bvseo-author">Answered by: Curt56</div> <div class="bvseo-pubdate">Date published: 2022-05-07</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3973115"> <h2 class="bvseo-question"> I would like to buy a replacement battery like the one shown here. None of the merchants you list as resellers of the battery appear to offer it, including amazon. Is it possible to buy directly from Sunbeam? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: DBRose</div> <div class="bvseo-answer" data-answerid="2951150"> Thanks for contacting Sunbeam&amp;reg;! We appreciate your support with our brand. All our products, including parts and accessories can be purchased from our retail partners: ereplacementparts.com, Bed, Bath &amp;amp; Beyond, Kohl&#39;s, Macy&#39;s, Amazon, Target, Walmart, Meijer, QVC, Costco, Kroger, The Home Depot, BestBuy, and Sam&#39;s Club. Prices and availability may vary depending on the retail store.&#13;&#10;We hope this information is useful. Should you have any other questions or concerns, please contact us directly, so we can further assist you. We are always happy to help. Hope you enjoy the rest of your day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-03-11</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3926150"> <h2 class="bvseo-question"> I would like to buy this battery for my GoHeat appliance but none of the sellers whose links are provided on this page sell this battery individually. They only sell the complete appliance. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: shakeyjake</div> <div class="bvseo-answer" data-answerid="2929362"> Thank you for contacting the Sunbeam&amp;reg; Brand. We value your continued support in our product and we are glad to answer your inquiry.&#13;&#10;&#13;&#10;As we look for new ways to bring our products directly to you, we rely on our retail partners to bring you the best of Sunbeam&amp;reg; products. You can visit the websites and click on the option to find it online or find the retailers and product availability nearest you. Prices may vary depending on the retail store.&#13;&#10;&#13;&#10;You may want to check with our partner retailer, Amazon. The part number for the replacement battery is Model#:2000-001-000 / 2108593, GoHeat&amp;trade; Cordless Heating Pad Battery Accessory.&#13;&#10;&#13;&#10;We hope you find this information useful. Have a great day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-01-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3632838"> <h2 class="bvseo-question"> How is this supposed to connect with the go heat pad since the pad is equipped with a USB cord and the battery pack has a small round connection? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Brenn</div> <div class="bvseo-answer" data-answerid="2833132"> Thank you for contacting the Sunbeam&amp;reg; Brand. We value your interest in our product and we are glad to answer your inquiry about Sunbeam&amp;reg; GoHeat&amp;trade; Battery Accessory and the cordless heating pad.&#13;&#10;&#13;&#10;The heating pad has an integrated pocket for the Battery unit/ Heating pad controller and the usb connector that connects the pad to the battery unit. It goes at the bottom of the heating pad.&#13;&#10;&#13;&#10;The charger that we have is the standard charger for the battery. There is also a quick charger that is sold separately. The battery unit/heating pad controller connects both by connecting the charger cord into the charger port (on the side of the batteries and plug into the AC wall jack. Hope this information is useful. Take care and have a good day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2021-12-03</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3253701"> <h2 class="bvseo-question"> Can you say which chargers come with. Product,and how much for quick charger,if not included? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Phred</div> <div class="bvseo-answer" data-answerid="2600083"> Thank you for reaching out to Sunbeam&amp;reg;. We appreciate your interest with our product. If you buy the replacement battery only, the charger is not included. The GoHeat Quick Charger has a part number 2108594 or 2003-001-000 on Amazon, and you can buy this with our partner retailers. &#13;&#10;&#13;&#10;Here is a list of our retail partners: Amazon, Walmart, Target, Bed, Bath &amp;amp; Beyond, Best Buy, Costco Wholesale, Meijer, Macy&#39;s, Kroger, Kohl&#39;s, Sam&#39;s Club and The Home Depot. ​Prices may vary by retail store. Hope this helps. Have a nice day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2021-09-28</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3244105"> <h2 class="bvseo-question"> How long to charge battery? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Phred</div> <div class="bvseo-answer" data-answerid="2582031"> Thank you for reaching out to Sunbeam&amp;reg;. We appreciate your interest with our product. Charging may take up to 3 hours when using the standard charger and up to 1 hour and 15 minutes when using the quick charger. Once the battery light is solid green, the unit is fully charged. Hope this helps. Have a nice day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2021-09-21</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3216421"> <h2 class="bvseo-question"> Can I buy another battery for the Go Heat cordless heating pad?&#13;&#10;It states on the box &amp;quot;4hours of heat&amp;quot; but I can only get 1 hour. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: RedRed</div> <div class="bvseo-answer" data-answerid="2571662"> Thank you for reaching out to Sunbeam&amp;reg;. We are sorry to hear that your Sunbeam&amp;reg; GoHeat&amp;trade; Battery Accessory is having issues. This is certainly not the experience we want you to have. No worries, we are here to help.&#13;&#10;&#13;&#10;If the battery of your heating pad is not operating correctly, it might be because it is not getting enough power from the wall outlet where it is currently plugged in when you charge it or the wall outlet itself is a non working outlet. To remedy this issue, check if there is no physical damage. Please try charging the battery from a different wall outlet to see if it will make a difference. Do not charge it to any extension cords, power strips and power converters or inverters as it may affect the battery performance.&#13;&#10;&#13;&#10;If this doesn&#39;t resolve your issue, we&#39;d like to kindly request that you contact us directly in order to help you get to the best resolution. Have a good day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2021-09-17</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3167531"> <h2 class="bvseo-question"> I charged the battery (blinking green light) for many hours, but the light never turned solid green. It only flashes white. And when I connect the battery to the heating pad, it doesn&#39;t turn on. I have 2 batteries, both are doing this. What do I do? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Elizabeth123</div> <div class="bvseo-answer" data-answerid="2541375"> Thank you for reaching out to Sunbeam&amp;reg;. We are sorry to hear that your Sunbeam&amp;reg; GoHeat&amp;trade; Battery Accessory is having issues. This is certainly not the experience we want you to have. No worries, we are here to help. If the battery of your heating pad is not operating correctly, it might be because it is not getting enough power from the wall outlet where it is currently plugged in when you charge it or the wall outlet itself is a non working outlet. To remedy this issue, check if there is no physical damage. Please try charging the battery from a different wall outlet to see if it will make a difference. Do not charge it to any extension cords, power strips and power converters or inverters as it may affect the battery performance.&#13;&#10;&#13;&#10;If this doesn&#39;t resolve your issue, we&#39;d like to kindly request that you contact us directly in order to help you get to the best resolution. Have a good day! <div class="bvseo-author">Answered by: Sunbeam Consumer Care</div> <div class="bvseo-pubdate">Date published: 2021-09-03</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <!--begin-pagination--> <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.sunbeam.com/pain-relief/back-pain/goheat-battery-accessory/SP_438957.html?bvrrp=Main_Site-en_US/questions/product/2/SP_438957.htm">GoHeat&trade; Battery Accessory Questions - page 2</a></li> </ul> <!--end-pagination--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2022, m_5, d_20, h_22CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.27</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_16</li> <li data-bvseo="cf">loc_en_US, sid_SP_438957, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_sunbeam</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>