GoHeat™ USB Powered Heating Pad

Please verify that there is a tight connection between the GoHeat™ USB Powered Heating Pad’s USB connector and the USB outlet.

To help ensure your GoHeat™ USB Powered Heating Pad reaches optimal heat on all 3 heat settings, please follow the guidelines below:
• Ensure the USB power source can provide a 2A (amp) current output.
• Ensure the body side of the pad is laying flat against the body.
• Use the product on HIGH—indicated by red LED light in integrated button control—for maximum heat.

• Ensure USB power source works correctly. In cases where a power bank is used, verify that it is charged.
• Verify that your power source can provide a 2A (amp) current output. A power source below 2A may not support this product, and the heating pad may not come on.
• If failure continues, discontinue use of the product, and see warranty information to contact Sunbeam® Customer Service.
Verify that your power source can provide a 2A (amp) current output. A power source below 2A may not support this product, and the heating pad may not come on.
The GoHeat™ USB Powered Heating Pad is compatible with Type-A USB power sources. Power sources include power banks, computers, USB wall adapters (included with Model 2101), car USB ports, and more. For optimal heating pad performance, use a 2A (amp) power source.

Power Banks:
Your power bank should have the power output printed on it. If it does not, please contact the manufacturer of your power bank.

Computer USB Ports:
To determine the power output on your computer or laptop, follow the guidelines below:

• For Microsoft Windows

1. Type “Run” in your taskbar’s searchbar.

2. In the pop-up window that opens, type “devmgmt.msc”. Press ‘OK’.

3. In the Device Manager window, double-click on ‘Universal Serial Bus controllers’ so that the list expands.

4. Right-click either ‘USB Root Hub’ or ‘Generic USB Hub’. Then select ‘Properties’.

5. In the pop-up window, click on the ‘Power’ tab. The total power available should be listed under the ‘Hub information’ section.

• For Apple macOS

Type-A USB ports on Mac computers deliver up to 0.5A (amps) of power at 5V.

Car USB Ports:
Your car’s user manual should list the power output of the USB port in your car.

USB Wall Adapters:
Your wall adapter should have the power output printed on it. If it does not, please contact the manufacturer of your wall adapter.

The Sunbeam® USB wall adapter included with Model 2101 of the GoHeat™ USB Powered Heating Pad provides 2A (amps) of power.

This heating pad does not charge, and it must always be connected to a power source during heat therapy treatment. A wall adapter is only included with Model 2101. Model 2100 does not include a power source.

Yes, please see care instructions below:

DO NOT DRY CLEAN! DO NOT USE BLEACH! DO NOT USE WRINGER! DO NOT IRON!

1. Disconnect USB Cord from power source and/or USB Extender. DO NOT PULL BY THE CORD. DO NOT WASH USB EXTENDER OR USB WALL ADAPTER (included with Model 2101). Note: Remove any power source that may have been placed in the Integrated Pocket during use. Set it aside, and DO NOT WASH it.

2. Tuck USB Cord into Integrated Pocket to protect it during the wash cycle.

3. Machine wash pad in cold water on gentle cycle, or hand wash. Tumble dry on low heat, and remove promptly from dryer, or drape to air dry.

4. Ensure pad and USB Cord are completely dry prior to use.

The Sunbeam® GoHeat™ USB Powered Heating Pad is a Class II Medical Device; therefore, no replacement parts are available for purchase. You can only use the pad with the USB Cord and Extender that came in the box.