Your Browser Is No Longer Supported. Please use an alternative browser to improve your experience and security.
Sunbeam® Heated Bedding is designed to provide the appropriate heat to help maintain your body's own warmth and to keep you comfortable. It does not operate like a heating pad or older electric blankets you may have used years ago. When you touch the heated bedding, it may not feel hot to the touch. If you feel that your heated bedding is not operating properly, please contact us via email.
You may need to reset your heated bedding product. The following steps are recommended if your product does not seem to be heating:
If resetting doesn't work, your heated bedding needs to be repaired or replaced. Please contact us via email.
Remember: Sunbeam® Heated Bedding will not feel hot to the touch when laid out flat in a normal manner.
If this occurs, follow steps below:
If you have followed these steps and the heated bedding does not perform properly, stop using it immediately and contact us.