You may need to reset your warming product. The following steps are recommended if your product does not seem to be heating:
- Unplug the power cord from the wall outlet. Check that the control is tightly connected to the module in the blanket.
- Re-plug the power cord into the wall outlet. On a digital control, you should see flashing symbols and the display on your control will clear. Your blanket is now reset.
If resetting doesn't work, your warming product needs to be repaired or replaced. Please contact us via email.
Remember: Sunbeam® Warming Products will not feel hot to the touch when laid out flat in a normal manner. You may wish to complete the Sunbeam® Warming Products Fold Test.