Product FAQs

Waffle Makers

Why are my waffles sticking?

Pre-treat the surface with a non-stick spray. Do not clean the unit with harsh abrasives or soaps. Some batter may stick if no egg yolk is used. It must contain egg yolk or oil to ensure that the batter does not stick.

Where can I order parts?

Find your local service center using the Service Center Locator.

Where can I purchase a SunbeamĀ® Waffle Maker?

You can purchase a waffle maker at any participating retail outlet or on our website. They are widely distributed through mass merchants and department stores.

What is Auto Shut-Off?

After one hour of non-use, the "on" light will begin to flash. The flashing light indicates that the unit has gone into auto-off mode. In auto-off mode, the unit's ability to heat is disabled. This feature is available on select models.

Why are my waffles sticking?

Pre-treat the surface with a non-stick spray. Do not clean the unit with harsh abrasives or soaps. Some batter may stick if no egg yolk is used. It must contain egg yolk or oil to ensure that the batter does not stick.

Why won't my Waffle Maker turn on?

To reset your waffle maker after auto-off, simply unplug the unit, wait two seconds, and reinsert plug into wall outlet. This feature is available on select models.