| Question | Answer |
| What if my bagel will not fit in the sides of my 4-slice toaster?
| The bagel needs to be cut in half. This should ensure that the bagel is cut to the proper width to fit in the slots.
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| Why does the red light on my toaster remain on?
| The red light indicates that the unit is getting power. If you do not wish to have the light on, simply unplug the toaster. This feature is available on select models.
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| What is GOLD TOAST™?
| GOLD TOAST™ gives you consistent and repeatable toasting performance. This means you can expect your toast to be just the way you like it, slice after slice and day after day. This feature is available on select models.
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| What is Advanced Toast Technology
| Advanced Toast Technology gives you consistent and repeatable toasting performance. This means you can expect your toast to be just the way you like it, slice after slice and day after day. This feature is available on select models.
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| How does the Frozen feature work?
| When the Frozen button is pressed, the toaster will automatically defrost your food and then toast it in one easy step. This feature is available on select models.
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| What is TOAST WATCH™?
| TOAST WATCH™ control offers a precise visual and audible notification of your toasting process. This feature is available on select models.
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| Why does my toaster chime?
| The chime is a part of the TOAST WATCH™ control feature. This chime is an indication that your toast has finished toasting. The toaster will also chime if you press the "Cancel" button during the toasting cycle. This features is available on select models.
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| Why doesn't my toast lever stay down?
| Make sure that the unit is plugged in. The lever only stays down when it is plugged in.
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| When toasting one slice of bread, which slot does it go in?
| Any slot can be used to toast.
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| What if my toast is toasted unevenly?
| Check to see if crumb tray is in place. This will affect the toasting performance. Also, make sure crumb tray is clean.
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| How does the toast lift work?
| Just press up on the toasting lever to lift food out of the bread slots.
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| How long is my toaster warranted?
| 1 year.
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| Why doesn't my toast come out the way I expect it?
| May be due to one or more of the following: Age of bread. Type of bread. Whether or not the crumb tray is in the unit. NOTE! - grain type and sugar content may affect the color and texture of the bread.
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| Where can I purchase a Sunbeam® Toaster?
| You can purchase a toaster at any participating retail outlet. They are widely distributed through mass merchants and department stores.
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| Where can I order parts?
| Find your local service center using the Service Center Locator or contact us at (800) 458-8407.
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