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Product FAQ’s

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QuestionAnswer
How do I prevent my beaters from rusting? Beaters must be dried immediately after washing in order to prevent rusting.
What if the motor stops working? The amount of batter being mixed is too large. Decrease the amount of batter.
What if my dough is too heavy? The amount of batter being mixed is too large. Decrease the amount of batter.
What if the dough is creeping up the beaters? Make sure that they are on correctly. Put a little cooking oil on the stem of the beaters.
Where can I purchase a Sunbeam® Stand Mixer? You can purchase a stand mixer at any participating retail outlet. They are widely distributed through mass merchants and department stores.
Where can I order parts? Find your local service center using the Service Center Locator or contact us at (800) 458-8407.